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#41
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Terminating an alarm company contract early
Dan wrote:
"Lou" wrote in message ... You also might see if your state has a consumer protection office and contact them. Also the Better Business Bureau may help. Lou Thanks, Lou Dan If any suggestions work please post back. Lou |
#42
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Terminating an alarm company contract early
George wrote:
But what did the company do wrong? He didn't pay for the alarm up front (thats the "all this for $99 commercial") so the deal is that he has to pay for the deferred installation cost over the 3 year contract period. Please read the OP's posts before you post. The alarm system was already installed by th property owner BEFORE the OP, as a renter, moved in. Wasn't anything to "pay for " "up front". The $"$99.00" come on never applied in this case. Facts matter. |
#43
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Terminating an alarm company contract early
George wrote:
dpb wrote: dadiOH wrote: Dan wrote: We recently moved from a rental house in the Seattle area where we had Protection One alarm service. We were approximately 15 months into the 3 year contract. They are billing us for the remainder of the term, nearly $700. Needless to say, I would prefer not to pay for service we will not be using. Has anyone had any experience terminating such a contract early, particularly with Protection One? I have no such experience; however, I know that similar contracts - those calling for a service to be rendered in the future - have not been upheld when the service cannot be provided for any reason...you dying, you moving... My understanding has been those have been for service, not cancellation charges. I still think it depends on the terms of the contract and his best bet is to ask either local legal advice or his State AG's office if there's an out for these types of agreements... -- Why would the AG be interested? The usual deal with the "big box" alarm companies is that they advertise "protect your house and family for $99". Obviously they can't do that so they require that you enter a contract so that you actually pay for the system over the contract term. Nothing illegal about that. The contract contains specific language that needs to be fulfilled. In this case they want to be paid to cover the deferred cost of the installation. No, the alarm system had already been installed by the prior resident, who was the owner. Stop wandering off nto fantasy land n your attempts to justify a corporate theft. |
#44
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Terminating an alarm company contract early
dadiOH wrote:
George wrote: The usual deal with the "big box" alarm companies is that they advertise "protect your house and family for $99". Obviously they can't do that so they require that you enter a contract so that you actually pay for the system over the contract term. Nothing illegal about that. The contract contains specific language that needs to be fulfilled. In this case they want to be paid to cover the deferred cost of the installation. As OP explained later in the thread, he was a renter and the alarm system was in place when he rented. He has been paying only for service and has no obligation to pay for future service that is not rendered. Any unfulfilled obligation to the alarm company for installation lies with whoever arranged for installation originally. Finally, somebody who actually comrehended the fact pattern. |
#45
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Terminating an alarm company contract early
jJim McLaughlin wrote:
George wrote: But what did the company do wrong? He didn't pay for the alarm up front (thats the "all this for $99 commercial") so the deal is that he has to pay for the deferred installation cost over the 3 year contract period. Please read the OP's posts before you post. The alarm system was already installed by th property owner BEFORE the OP, as a renter, moved in. Wasn't anything to "pay for " "up front". The $"$99.00" come on never applied in this case. Facts matter. I did, the OP said he was 15 months into a 3 year alarm contract and wanted to not pay to terminate the contract. He mentioned nothing else. |
#46
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Terminating an alarm company contract early
George wrote:
jJim McLaughlin wrote: George wrote: But what did the company do wrong? He didn't pay for the alarm up front (thats the "all this for $99 commercial") so the deal is that he has to pay for the deferred installation cost over the 3 year contract period. Please read the OP's posts before you post. The alarm system was already installed by th property owner BEFORE the OP, as a renter, moved in. Wasn't anything to "pay for " "up front". The $"$99.00" come on never applied in this case. Facts matter. I did, the OP said he was 15 months into a 3 year alarm contract and wanted to not pay to terminate the contract. He mentioned nothing else. You're not too bright, are you? May 19, 5:19 PM, Dan posted i There was no installation. The system/their yard signs/window stickers were present in the house when we signed the lease. I'm assuming the landlord, who had lived in the house prior to renting it, had it installed. There was no mention of a "break" for signing a 3 year contract, or of any alternate time arrangement, in fact there was no mention of the term at all either when I called to initiate the service, or when the guy came out to "test it" & get me to sign, even when I told him we were renting & looking to buy in the near future. Obviously he knew, but said nothing. I assumed it was month to month. There is no mention of any term on the front of the contract, it only appears on the back, which in retrospect I should have taken 45 minutes to read (all 4 legal-size, fine-print boiler plate-ese pages of it) while the "technician" stood there twiddling his thumbs. This was my 1st experience with an alarm company, had I known what I know now, I would have done things differently. I assumed it was like any other "utility", cable, electric, telephone, gas, etc., maybe you had an activation charge, but after that you paid monthly for as long as you used the service & when you were done, you were done. I'm sure all the arm-chair know-it-alls will claim they ALLLLLLWAYS read all the boiler plate, regardless of how long & regardless of who's waiting but most people don't, a fact the businesses rely on. I have an e-mail in to the landlord inquiring if the new tenants have signed with them. For all I know, the people before us are still paying for an early termination, the present tenants are paying for current service, and they expect me to pay until 2009 as well. Is this legal? Well I'm sure their army of attorneys has assured that it is. Whether it's right is another question. n this thread: |
#47
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Terminating an alarm company contract early
jJim McLaughlin wrote:
dadiOH wrote: George wrote: The usual deal with the "big box" alarm companies is that they advertise "protect your house and family for $99". Obviously they can't do that so they require that you enter a contract so that you actually pay for the system over the contract term. Nothing illegal about that. The contract contains specific language that needs to be fulfilled. In this case they want to be paid to cover the deferred cost of the installation. As OP explained later in the thread, he was a renter and the alarm system was in place when he rented. He has been paying only for service and has no obligation to pay for future service that is not rendered. Any unfulfilled obligation to the alarm company for installation lies with whoever arranged for installation originally. Finally, somebody who actually comrehended the fact pattern. Those facts weren't disclosed initially and we still haven't seen any of the wording of the contract that he signed, so we don't have a clue of what the contract terms are. -- |
#48
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Terminating an alarm company contract early
In article , dpb wrote:
Those facts weren't disclosed initially and we still haven't seen any of the wording of the contract that he signed, so we don't have a clue of what the contract terms are. LOL - apparently, neither does he... -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
#49
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Terminating an alarm company contract early
On Tue, 19 Jun 2007 21:31:43 -0700, "Dan" wrote:
"Kitep" wrote in message .. . I'll have to agree with the other poster who suggested 1) Try to get the new tenant to take over the payments Thanks for the reply. I don't see that happening, but I have asked the landlord if he knows if they have activated the system By the time he gets back to you, or by the time they activate the system, they will have signed their own contract. Use reverse 411 to get their numbre and call them directly. Or you or ask a friend in the n'hood to go over their and get their number, or at least leave a note on their door asking them to call you. |
#50
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Terminating an alarm company contract early
On Wed, 20 Jun 2007 08:39:11 -0700, jJim McLaughlin
wrote: I assumed it was like any other "utility", cable, electric, telephone, gas, etc., maybe you had an activation charge, but after that you paid monthly for as long as you used the service & when you were done, you were done Come to think of it, I can cancel my in-house telephone and electric any time I wanted, but I didn't sign a contract for them. I just called on the phone and they connected it afaicr. Gas is like that too. I don't remember cable tv. And I don't know about cable internet or voip. Cellphones have all kinds of longterm deals. Burglar alarm companies might well need a contract even when one can cancel at will, because they need the customer to acknowledge the limitations of the services provided. They're not going to send an army if the alarm goes off, only call you and then call the police. I haven't seen one of those contracts yet, but I wonder if it limits the promises it makes on that. like "within 5 minutes". |
#51
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Terminating an alarm company contract early
"Doug Miller" wrote in message
t... In article , dpb wrote: LOL - apparently, neither does he... And apparently you'd rather been insulting than insightful, but my guess is that well's pretty dry where you're concerned. Plonk, moron. Thank you to all who provided helpful replies. Dan |
#53
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Terminating an alarm company contract early
On Tue, 19 Jun 2007 19:25:39 -0400, mm
wrote: Alternatively, I have no expericence like you ask for, haha, but I know the expression, The Law abhors a forfeiture. I think that is what you have here, if you forfeit the 700 dollars while getting nothing for it. But what the expression means in practice, I don't know. I still don't know, but it turns out that this expression is only a maxim. Doesn't change anything else I've said, or even what I said about this, but some more info from answers.com, fwiw. Nothing exactly parallel to your situation: Equity abhors a forfeiture. A forfeiture is a total loss of a right or a thing because of the failure to do something as required. A total loss is usually a rather stiff penalty. Unless a penalty is reasonable in relation to the seriousness of the fault, it is too harsh. In fairness and good conscience, a court of equity will refuse to permit an unreasonable forfeiture. This maxim has particularly strong application to the ownership of land, an interest for which the law shows great respect. Title to land should never be lost for a trivial reason—for example, a delay of only a few days in closing a deal to purchase a house. Generally equity will not interfere with a forfeiture that is required by statute, such as the loss of an airplane illegally used to smuggle drugs into the country. Unless the statute violates the due process requirements of the Constitution, the penalty should be enforced. Equity abhors a forfeiture does not overcome the maxim that equity follows the law. Neither will equity disregard a contract provision that was fairly bargained. Generally it is assumed that a party who does most of what is required in a business contract, and does it in a reasonable way, should not be penalized for the violation of a minor technicality. A contractor who completes work on a bridge one day late, for example, should not be treated as though he or she had breached the entire contract. If the parties, however, include in their agreement an express provision, such as time is of the essence, this means that both of the parties understand that performance on time is essential. The party who fails to perform on time would forfeit all rights under the contract. But I don't think people are necessarily held to every term of a contract, even if the contract is clear, despite the well intentioned comments of many people here. |
#54
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Terminating an alarm company contract early
Dan wrote:
.... Thank you to all who provided helpful replies. It is easy (and somehow more fun, too ) to pontificate, though... I'm still guessing your best hope would be for the new renter to simply pick up on the existing contract w/o involving the provider further -- I'm guessing they would want yet another extended contract. What else you might be able to negotiate is anybody's guess... As I noted, I've done without some services simply because the terms offered routinely are too onerous/one-sided imo and I haven't desired the service badly enough to fight the battle. Fortunately I haven't had to make the stand on something of either real importance or of an insatiable desire otherwise... Good luck... -- |
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