I love Home Depot......really, I do...honest...the staff is so
knowledgable and helpful...

Had a 4 pack of Home Depot fluorescent faux flolodlights for interior
cans. Bought back
in 2004. Six year guarantee on pakaging. Still had receipt stapled to
pakaging with last bulb. Bulb 3 from pack was installed in a can in the
kitchen March 23, 2007. Wrote date on bulb side part when installing.

Bulb flickered ever since install. Loosened, retightned it, swapped it
out with
other bulbs from other can. No joy, fickered wherever it was installed.

Put it back in original can, figured what the heck, its one bulb of 8 in
the kitchen I can live with it.

May 25, bulb fails totally. Take it out, put last bulb from 4 pack in can
and bulb 4 works fine, as are bulbs 1 and 2.

Look at HD receipt stapled to package. Paid $ 13.97 for 4 bulbs, figure
I am owed either a new bulb or $ 3.50 for the six year guaranteed bulb
that lasted 62 entire days.

Look closely at package for maufacturer name. Ain't none. Sole name
on it is HD's (Custom manufactured for and exclusively distributed by
Home Depot"
Georgia address.) Does say "Made in China" but not by whom nor where in
that
country. DEcide its HD's problem to resolve.

So, various errands on Sunday, HD type stuff on shopping list, toss dead
bulb, package
and receipt in car and proceed on errands and eventually get to BORG
central in Tigard, OR.
Have one other return as well (1 'PVC pipe Ts, bought too many for
bulding vege garden trllis to have pea plants climb on. Sure, I've got
the receipt or those, too.)

Get to HD. Looong line at returns, two counters working. Get to front
of line,
present the two Ts and the receipt, and present the dead bulb, its
package and
the receipt.

Gum chewing, nose pierced with stud teenaged girl tells me that HD has
nothing
to do with bulbs, that I have to contact manufacturer. Tell girl I am
contacting
the manufacturer, HD, exactly as listed on package, and that I want
either
$ 3.50 for bulb or replacement bulb. Girl asks if I am too old or stupid to
understand her, but HD doesn't take back bulbs , I have to contact
manufacturer.

I say I may be older than she, but I can actually read the package.
Only company on it
is HD, and I have a receipt and I have a product from HD that didn't
live up to
guaranty on package. Invite her to read package. She refuses. I ask
her to get her
store manager. Says she won't. She demands I leave her register. At this
point
I still don't have the refund or he PVC Ts, or, of ourse the bulb. I
decline, saying Im
not going anywhere unil she gets her manager.

Goes from bad to worse.

Some manager type eventually shows up. I explain situation. Woman in line
behind me, complete stranger, pipes up to manager type that the cashier
was the single worst retail clerk the woman had ever see.

Manager sends clerk, "Danielle" off for a "break".

I wind up, at no charge, with four 2 packs, 8 bulbs total of something
called
N:Vision 65 nominal watt floods in return for the one dead bulb that had
lasted 62 whole day. Seven year guaranty on these.

Oh yeah, I got a receipt too. Taped to the bulb packaging, sitting on
the bulb
storage shelf.

I don't think Ive paid for a compact fluorescnt bulb in 10 years.

I love Home Depot......really, I do...honest...the staff is so
knowledgable and helpful...

And they keep giving me free stuff...

Thanks for the laugh Jim
:¬D

Kate


"jJim McLaughlin" wrote in message
. ..
I love Home Depot......really, I do...honest...the staff is so
knowledgable and helpful...

Had a 4 pack of Home Depot fluorescent faux flolodlights for interior
cans. Bought back
in 2004. Six year guarantee on pakaging. Still had receipt stapled to
pakaging with last bulb. Bulb 3 from pack was installed in a can in the
kitchen March 23, 2007. Wrote date on bulb side part when installing.

Bulb flickered ever since install. Loosened, retightned it, swapped it
out with
other bulbs from other can. No joy, fickered wherever it was installed.

Put it back in original can, figured what the heck, its one bulb of 8 in
the kitchen I can live with it.

May 25, bulb fails totally. Take it out, put last bulb from 4 pack in can
and bulb 4 works fine, as are bulbs 1 and 2.

Look at HD receipt stapled to package. Paid $ 13.97 for 4 bulbs, figure
I am owed either a new bulb or $ 3.50 for the six year guaranteed bulb
that lasted 62 entire days.

Look closely at package for maufacturer name. Ain't none. Sole name
on it is HD's (Custom manufactured for and exclusively distributed by
Home Depot"
Georgia address.) Does say "Made in China" but not by whom nor where in
that
country. DEcide its HD's problem to resolve.

So, various errands on Sunday, HD type stuff on shopping list, toss dead
bulb, package
and receipt in car and proceed on errands and eventually get to BORG
central in Tigard, OR.
Have one other return as well (1 'PVC pipe Ts, bought too many for
bulding vege garden trllis to have pea plants climb on. Sure, I've got
the receipt or those, too.)

Get to HD. Looong line at returns, two counters working. Get to front
of line,
present the two Ts and the receipt, and present the dead bulb, its
package and
the receipt.

Gum chewing, nose pierced with stud teenaged girl tells me that HD has
nothing
to do with bulbs, that I have to contact manufacturer. Tell girl I am
contacting
the manufacturer, HD, exactly as listed on package, and that I want
either
$ 3.50 for bulb or replacement bulb. Girl asks if I am too old or stupid to
understand her, but HD doesn't take back bulbs , I have to contact
manufacturer.

I say I may be older than she, but I can actually read the package.
Only company on it
is HD, and I have a receipt and I have a product from HD that didn't
live up to
guaranty on package. Invite her to read package. She refuses. I ask
her to get her
store manager. Says she won't. She demands I leave her register. At this
point
I still don't have the refund or he PVC Ts, or, of ourse the bulb. I
decline, saying Im
not going anywhere unil she gets her manager.

Goes from bad to worse.

Some manager type eventually shows up. I explain situation. Woman in line
behind me, complete stranger, pipes up to manager type that the cashier
was the single worst retail clerk the woman had ever see.

Manager sends clerk, "Danielle" off for a "break".

I wind up, at no charge, with four 2 packs, 8 bulbs total of something
called
N:Vision 65 nominal watt floods in return for the one dead bulb that had
lasted 62 whole day. Seven year guaranty on these.

Oh yeah, I got a receipt too. Taped to the bulb packaging, sitting on
the bulb
storage shelf.

I don't think Ive paid for a compact fluorescnt bulb in 10 years.

I love Home Depot......really, I do...honest...the staff is so
knowledgable and helpful...

And they keep giving me free stuff...

If it wasn't for the Gift Cards I cash in with reward points, I wouldn't
even bother with them.

Couple months ago..I was working on a project and needed some plywood cut
down...spent 35 minutes and 4 requests for help from Customer service before
someone finally showed up.

Went back this weekend for a different project but again needed wood cut
down. After 20 minutes of walking around looking for assistance, I went to
Lowes.
Grabed my wood went over to the cutting center and before I could turn
around and look around for assistance, an employee asked me if I needed some
wood cut!

Gotta love customer service everywhere these days...no appreciation for
anything; especially their customers.



"jJim McLaughlin" wrote in message
. ..
I love Home Depot......really, I do...honest...the staff is so knowledgable
and helpful...

Had a 4 pack of Home Depot fluorescent faux flolodlights for interior
cans. Bought back
in 2004. Six year guarantee on pakaging. Still had receipt stapled to
pakaging with last bulb. Bulb 3 from pack was installed in a can in the
kitchen March 23, 2007. Wrote date on bulb side part when installing.

Bulb flickered ever since install. Loosened, retightned it, swapped it
out with
other bulbs from other can. No joy, fickered wherever it was installed.

Put it back in original can, figured what the heck, its one bulb of 8 in
the kitchen I can live with it.

May 25, bulb fails totally. Take it out, put last bulb from 4 pack in
can
and bulb 4 works fine, as are bulbs 1 and 2.

Look at HD receipt stapled to package. Paid $ 13.97 for 4 bulbs, figure
I am owed either a new bulb or $ 3.50 for the six year guaranteed bulb
that lasted 62 entire days.

Look closely at package for maufacturer name. Ain't none. Sole name
on it is HD's (Custom manufactured for and exclusively distributed by Home
Depot"
Georgia address.) Does say "Made in China" but not by whom nor where in
that
country. DEcide its HD's problem to resolve.

So, various errands on Sunday, HD type stuff on shopping list, toss dead
bulb, package
and receipt in car and proceed on errands and eventually get to BORG
central in Tigard, OR.
Have one other return as well (1 'PVC pipe Ts, bought too many for bulding
vege garden trllis to have pea plants climb on. Sure, I've got the
receipt or those, too.)

Get to HD. Looong line at returns, two counters working. Get to front
of line,
present the two Ts and the receipt, and present the dead bulb, its package
and
the receipt.

Gum chewing, nose pierced with stud teenaged girl tells me that HD has
nothing
to do with bulbs, that I have to contact manufacturer. Tell girl I am
contacting
the manufacturer, HD, exactly as listed on package, and that I want
either
$ 3.50 for bulb or replacement bulb. Girl asks if I am too old or stupid
to
understand her, but HD doesn't take back bulbs , I have to contact
manufacturer.

I say I may be older than she, but I can actually read the package. Only
company on it
is HD, and I have a receipt and I have a product from HD that didn't live
up to
guaranty on package. Invite her to read package. She refuses. I ask
her to get her
store manager. Says she won't. She demands I leave her register. At this
point
I still don't have the refund or he PVC Ts, or, of ourse the bulb. I
decline, saying Im
not going anywhere unil she gets her manager.

Goes from bad to worse.

Some manager type eventually shows up. I explain situation. Woman in
line
behind me, complete stranger, pipes up to manager type that the cashier
was the single worst retail clerk the woman had ever see.

Manager sends clerk, "Danielle" off for a "break".

I wind up, at no charge, with four 2 packs, 8 bulbs total of something
called
N:Vision 65 nominal watt floods in return for the one dead bulb that had
lasted 62 whole day. Seven year guaranty on these.

Oh yeah, I got a receipt too. Taped to the bulb packaging, sitting on the
bulb
storage shelf.

I don't think Ive paid for a compact fluorescnt bulb in 10 years.

I love Home Depot......really, I do...honest...the staff is so
knowledgable and helpful...

And they keep giving me free stuff...

"jJim McLaughlin" wrote in message
. ..
I love Home Depot......really, I do...honest...the staff is so knowledgable
and helpful...

Had a 4 pack of Home Depot fluorescent faux flolodlights for interior
cans. Bought back
in 2004. Six year guarantee on pakaging. Still had receipt stapled to
pakaging with last bulb. Bulb 3 from pack was installed in a can in the
kitchen March 23, 2007. Wrote date on bulb side part when installing.

Bulb flickered ever since install. Loosened, retightned it, swapped it
out with
other bulbs from other can. No joy, fickered wherever it was installed.

Put it back in original can, figured what the heck, its one bulb of 8 in
the kitchen I can live with it.

May 25, bulb fails totally. Take it out, put last bulb from 4 pack in
can
and bulb 4 works fine, as are bulbs 1 and 2.

Look at HD receipt stapled to package. Paid $ 13.97 for 4 bulbs, figure
I am owed either a new bulb or $ 3.50 for the six year guaranteed bulb
that lasted 62 entire days.

Look closely at package for maufacturer name. Ain't none. Sole name
on it is HD's (Custom manufactured for and exclusively distributed by Home
Depot"
Georgia address.) Does say "Made in China" but not by whom nor where in
that
country. DEcide its HD's problem to resolve.

So, various errands on Sunday, HD type stuff on shopping list, toss dead
bulb, package
and receipt in car and proceed on errands and eventually get to BORG
central in Tigard, OR.
Have one other return as well (1 'PVC pipe Ts, bought too many for bulding
vege garden trllis to have pea plants climb on. Sure, I've got the
receipt or those, too.)

Get to HD. Looong line at returns, two counters working. Get to front
of line,
present the two Ts and the receipt, and present the dead bulb, its package
and
the receipt.

Gum chewing, nose pierced with stud teenaged girl tells me that HD has
nothing
to do with bulbs, that I have to contact manufacturer. Tell girl I am
contacting
the manufacturer, HD, exactly as listed on package, and that I want
either
$ 3.50 for bulb or replacement bulb. Girl asks if I am too old or stupid
to
understand her, but HD doesn't take back bulbs , I have to contact
manufacturer.

I say I may be older than she, but I can actually read the package. Only
company on it
is HD, and I have a receipt and I have a product from HD that didn't live
up to
guaranty on package. Invite her to read package. She refuses. I ask
her to get her
store manager. Says she won't. She demands I leave her register. At this
point
I still don't have the refund or he PVC Ts, or, of ourse the bulb. I
decline, saying Im
not going anywhere unil she gets her manager.

Goes from bad to worse.

Some manager type eventually shows up. I explain situation. Woman in
line
behind me, complete stranger, pipes up to manager type that the cashier
was the single worst retail clerk the woman had ever see.

Manager sends clerk, "Danielle" off for a "break".

I wind up, at no charge, with four 2 packs, 8 bulbs total of something
called
N:Vision 65 nominal watt floods in return for the one dead bulb that had
lasted 62 whole day. Seven year guaranty on these.

Oh yeah, I got a receipt too. Taped to the bulb packaging, sitting on the
bulb
storage shelf.

I don't think Ive paid for a compact fluorescnt bulb in 10 years.

I love Home Depot......really, I do...honest...the staff is so
knowledgable and helpful...

And they keep giving me free stuff...


Who the hell keeps a receipt for a $13.97 item for 4 years. You is one sick
puppy dude.

Mike

jJim McLaughlin wrote:


snipped

Manager sends clerk, "Danielle" off for a "break".

I wind up, at no charge, with four 2 packs, 8 bulbs total of something
called
N:Vision 65 nominal watt floods in return for the one dead bulb that had
lasted 62 whole day. Seven year guaranty on these.


He obviously saw the light....

*********************

I did something equally ludicrous this month, but it didn't work out
worth a damn for me:

A few years ago, while ordering some stuff from Harbor Freight, I made
an impulse purchase of a "Stove Bolt Assortment":

http://tinyurl.com/2upx27

I figured there's gonna be a day when I'd need several "matching"
fasteners rather that the hodge podge I usually dig out of my "Hell Box".

A couple of weekends ago when I was bonding with young son under the
hood of his '95 Civic and we needed a half dozen small bolts and nuts to
fasten some sheet metal in place.

I got out the HF assortment, selected some 10-24 RH screws and hex nuts
and started to install the first one while the kid held the pieces in
alignment.

The space was tight (What space under the hood of a car isn't these
days?) and I couldn't get the first nut started. I pulled the screw and
nut out and went to thread them together in front of my nose. "No go". I
took a close look at the nut. I was shocked, shocked to find NO THREADS!!!

Every damn 10-24 nut in the box had missed the threading operation
somewhere on the other side of the world.

Since only the screw heads were visible, I scrounged a variety of 10-24
nuts from my lifelong collection and we finished the job with them.

******

Totally for ****s and grins I dashed off a letter to HF and Scotch taped
a couple of the unthreaded nuts onto it. I explained that when I
received the Stove Bolt Assortment a couple of years ago I noticed the
unthreaded nuts but assumed that the threads were "on backorder" and
would be delivered later.

I asked them to please look into it and tell me when I might expect the
backordered threads to ship. I couldn't wait to find out what I'd hear
back from them.

Yesterday I received a reply from an HF customer service twit, probably
a first cousin to your "Danielle", whom God had obviously gifted with
boobs instead of brains. She wasted a paragraph of text explaining that
they couldn't find my original order for the product and thus were
unable to help me; So sorry.

******

Have you guys noticed that a good sense of humor usually denotes a
person with higher intelligence and that the dummies just "don't get it"
when you try and get a laugh out of them?

Jeff

--
Jeffry Wisnia
(W1BSV + Brass Rat '57 EE)
The speed of light is 1.8*10^12 furlongs per fortnight.

In article , "Mike Lewis" wrote:

Who the hell keeps a receipt for a $13.97 item for 4 years.

Someone who expects an item to last as long as the guarantee says it will.

--
Regards,
Doug Miller (alphageek at milmac dot com)

It's time to throw all their damned tea in the harbor again.

Jeff Wisnia wrote:

Major Snips

Have you guys noticed that a good sense of humor usually denotes a
person with higher intelligence and that the dummies just "don't get it"
when you try and get a laugh out of them?

Jeff


Exactly. You hit that right on the head.

Please God, help me not make the dicks for brains comment that's right
on the tip of my tongue about all the people I'm cursed to deal with
in customer nonservice all day long....

Jo Ann

Yesterday I received a reply from an HF customer service twit, probably
a first cousin to your "Danielle", whom God had obviously gifted with
boobs instead of brains. She wasted a paragraph of text explaining that
they couldn't find my original order for the product and thus were
unable to help me; So sorry.

Mike Lewis wrote:
"jJim McLaughlin" wrote in message
. ..\


Major SNIPS

And they keep giving me free stuff...



Who the hell keeps a receipt for a $13.97 item for 4 years. You is one sick
puppy dude.

Mike

Whatever.

I am very tired of manufacturers, vendors and contractors who will make
almost any promise to separate me from my money, but refuse to
honor those pomises when called upon.

I had to keep the package the bulbs came in. Its an effort approaching
zero as an *upper* limit to tape or staple the HD receipt to the blister
package. Bulb doesn't live up to the written guarantee the manufacturer
choooses to *voluntarily* put on the package, I have no reluctance at
all in
seeking a replacement or refund.

Maybe you enjoy being repeatedly cheated by manufacturers, vendors
and contractors?

I don't.

YMMV.

And as I said, I haven't paid for a CFL in about 10 years. And but for
one ceiling
chandelier type fixture in the dining room, for which CFLs simply are
not made,
every light in this house, table lamp, ceiling fixture or can, everl
light in here is a CFL.


upper limit to tape or staple the

Doug Miller wrote:
In article , "Mike Lewis" wrote:


Who the hell keeps a receipt for a $13.97 item for 4 years.


Someone who expects an item to last as long as the guarantee says it will.


Actually, if I really expected it to last that long, I wouldn't bother
keeping the receipt, because then I likely wouldn't need it.

nate

--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

Jeff Wisnia wrote:
jJim McLaughlin wrote:


snipped

Manager sends clerk, "Danielle" off for a "break".

I wind up, at no charge, with four 2 packs, 8 bulbs total of
something called
N:Vision 65 nominal watt floods in return for the one dead bulb that
had lasted 62 whole day. Seven year guaranty on these.


He obviously saw the light....

Have you guys noticed that a good sense of humor usually denotes a
person with higher intelligence and that the dummies just "don't get
it" when you try and get a laugh out of them?

Same here when I sent a check in response to a statement's "Pay this amount"
of $0.00!

Several weeks later I called the company and expressed concern that my check
hadn't cleared...

They were completely flummoxed and got even more so when I offered to send a
replacement check!

In article , Nate Nagel wrote:
Doug Miller wrote:
In article , "Mike Lewis"
wrote:


Who the hell keeps a receipt for a $13.97 item for 4 years.


Someone who expects an item to last as long as the guarantee says it will.


Actually, if I really expected it to last that long, I wouldn't bother
keeping the receipt, because then I likely wouldn't need it.

LOL -- good point!

--
Regards,
Doug Miller (alphageek at milmac dot com)

It's time to throw all their damned tea in the harbor again.

I keep remembering the line from Peter Pan "I believe in faries,
I do! I do!". My experiences with HD have been rather limited,
fortunately.

--

Christopher A. Young
You can't shout down a troll.
You have to starve them.
..

"jJim McLaughlin" wrote in message
. ..
: I love Home Depot......really, I do...honest...the staff is so
: knowledgable and helpful...
: