OK,... here's a problem... Please help if you can...
A fairly new fridge,... Kitchenaid Model KSRB27QFBL00
WOW... I'm pretty sure that (from Sears) we bought it in early 2001,
but the sticker on the inside says "Mfg date 10/97"... Wow.
with the water and ice dispensers thru the door.
Everything worked for a few years.
Then, the water dispenser worked only occasionally.
Then water dispenser wouldn't work.
After a few more months, ice-maker wouldn't work.
Now... The door-side switches still work...
The door-side ice-dispenser still moves and would dispense ice if ice
were there.
The door-side water-dispencer clicks, but no water comes out...
There's no click at either of the solenoids in the back (I removed the
cardboard on the back-side).
The water suply is good, and pressured.
The ice-maker fill tube is Not froze.
WHAT is the fix?

Thanks in advance.

Mark S.

Thanks very much, Todd, for the FAST reply, but...
I've already verified that the water supply up to the solenoids is
good.

What other ideas?

"Mark246" writes:

OK,... here's a problem... Please help if you can...
A fairly new fridge,... Kitchenaid Model KSRB27QFBL00
WOW... I'm pretty sure that (from Sears) we bought it in early 2001,
but the sticker on the inside says "Mfg date 10/97"... Wow.
with the water and ice dispensers thru the door.
Everything worked for a few years.
Then, the water dispenser worked only occasionally.
Then water dispenser wouldn't work.
After a few more months, ice-maker wouldn't work.
Now... The door-side switches still work...
The door-side ice-dispenser still moves and would dispense ice if ice
were there.
The door-side water-dispencer clicks, but no water comes out...
There's no click at either of the solenoids in the back (I removed the
cardboard on the back-side).
The water suply is good, and pressured.
The ice-maker fill tube is Not froze.
WHAT is the fix?

Basically everything works but no water gets to the front door or the
ice maker it sounds like.

Ever changed the filter on it?

Sediment in the lines would explain the problem too.

Yellow pages appliance repair and have someone out. If it's something
relativley common, they've probably got some sort of tube to ream out
the line.

--
Todd H.
http://www.toddh.net/

"Mark246" writes:

Thanks very much, Todd, for the FAST reply, but...
I've already verified that the water supply up to the solenoids is
good.
What other ideas?

Water supply beyond the solenoids of course, or the solenoids
themselves. If they were failure prone, the water one may have
failed before the ice one and would explain your order of failures.

Does your fridge have a filter? Is it beyond the solenoids?

--
Todd H.
http://www.toddh.net/

Does it have a filter? I dunno'.
Yeah,... maybe it's the solenoids. But... would they both go out at
about the same time? Doubtful.
I think that a Key piece of info is that the Solenoids don't make any
clicks.
Isn't that relevant?

Thanks.

"Mark246" writes:

Does it have a filter? I dunno'.

If it has one and you've not changed it in 10 years, I'll cheerfully
bet a quarter that's the problem.

Yeah,... maybe it's the solenoids. But... would they both go out at
about the same time? Doubtful.

Which is why I'm buggin ya about a filter through which both ice and
water dispensing would go, could clog and cause both to cease
functioning.

I think that a Key piece of info is that the Solenoids don't make
any clicks. Isn't that relevant?

Certainly possible.

All just guessin of course.

--
Todd H.
http://www.toddh.net/

Mark246 wrote:
OK,... here's a problem... Please help if you can...
A fairly new fridge,... Kitchenaid Model KSRB27QFBL00
WOW... I'm pretty sure that (from Sears) we bought it in early 2001,
but the sticker on the inside says "Mfg date 10/97"... Wow.
with the water and ice dispensers thru the door.
Everything worked for a few years.
Then, the water dispenser worked only occasionally.
Then water dispenser wouldn't work.
After a few more months, ice-maker wouldn't work.
Now... The door-side switches still work...
The door-side ice-dispenser still moves and would dispense ice if ice
were there.
The door-side water-dispencer clicks, but no water comes out...
There's no click at either of the solenoids in the back (I removed the
cardboard on the back-side).
The water suply is good, and pressured.
The ice-maker fill tube is Not froze.
WHAT is the fix?

Thanks in advance.

Mark S.
I'd check to see if the line from the
solenoids to the ice maker or to the
water spout is frozen. Frequently,
there are heaters, i.e. small resistors,
that keep these from freezing where they
pass through the freezer compartment.
Also, physical routing of the water
lines is critical to not freezing. .

Here is a link to the manual for your model #. Maybe the troubleshooting
section will help you out.
http://www.kitchenaid.com/custserv/l...KSRB27QFB L00.

Doug
"Mark246" wrote in message
oups.com...
OK,... here's a problem... Please help if you can...
A fairly new fridge,... Kitchenaid Model KSRB27QFBL00
WOW... I'm pretty sure that (from Sears) we bought it in early 2001,
but the sticker on the inside says "Mfg date 10/97"... Wow.
with the water and ice dispensers thru the door.
Everything worked for a few years.
Then, the water dispenser worked only occasionally.
Then water dispenser wouldn't work.
After a few more months, ice-maker wouldn't work.
Now... The door-side switches still work...
The door-side ice-dispenser still moves and would dispense ice if ice
were there.
The door-side water-dispencer clicks, but no water comes out...
There's no click at either of the solenoids in the back (I removed the
cardboard on the back-side).
The water suply is good, and pressured.
The ice-maker fill tube is Not froze.
WHAT is the fix?

Thanks in advance.

Mark S.

Well, my ISP is playing tricks again. I
posted this, but never saw the post.
So, here it is again, just in case.

Mark246 wrote:

OK,... here's a problem... Please
help if you can...
A fairly new fridge,... Kitchenaid
Model KSRB27QFBL00
WOW... I'm pretty sure that (from
Sears) we bought it in early 2001,
but the sticker on the inside says
"Mfg date 10/97"... Wow.
with the water and ice dispensers
thru the door.
Everything worked for a few years.
Then, the water dispenser worked only
occasionally.
Then water dispenser wouldn't work.
After a few more months, ice-maker
wouldn't work.
Now... The door-side switches still
work...
The door-side ice-dispenser still
moves and would dispense ice if ice
were there.
The door-side water-dispencer clicks,
but no water comes out...
There's no click at either of the
solenoids in the back (I removed the
cardboard on the back-side).
The water suply is good, and pressured.
The ice-maker fill tube is Not froze.
WHAT is the fix?

Thanks in advance.

Mark S.

I'd check to see if the line from the
solenoids to the ice maker or to the
water spout is frozen. Frequently,
there are heaters, i.e. small resistors,
that keep these from freezing where they
pass through the freezer compartment.
Also, physical routing of the water
lines is critical to not freezing. .

solenoids fail pretty often, try powering one right from the power line
or check for power at the solenoids........

note they didnt fail together but flaked out pretty close to one
another.

I got $$#% at my ice maker wasnt certain if it was the maker itself or
the solenoid, found the icemaker jit wasnt much more than the solenoid
so bought the kit, changed solenoid problem went away.

put leftover maker in storage for later use

wrote:
Make sure the LED is not blocked and it is working.
....


Say What?
Are you referring to some Light Emitting Diode on the fridge? Where is
that?
And... how can an LED be blocked?
Are you referring to the small red indicator on the outside of the door
that indicates Crushed or Cubed ice? THAT thing sorta' looks like an
LED, but it's just a red plastic piece that is physically moved into
place when you push the Crushed or Cubed button. It works fine.
Are you referring to something that's inside?... on the icemaker? I
can't find any LED on the icemaker.
The dispensing mechanism works. There's simply no ice there to
dispense.
I don't understand your suggestion there, gfretwell. Please explain.
Thanks.

wrote:
solenoids fail pretty often, try powering one right from the power line
or check for power at the solenoids........


OK,...
I detached Both tubes from the solenoids to the (Icemaker & Water
dispenser in the front)... Ran water thru them... Both tubes are
clear.
I applied 120V to both solenoids... they do Buzz, but no water gets
thru.
I disassembled the entire plastic assembly with the solenoids and saw
the water path thru the assembly... saw nothing crazy there...
re-assembled it... I applied 120V to both solenoids... they buzz, and
one lets water thru, the other doesn't.
I disassembled the plastic assembly again... re-assembled it with the
solenoids switched places... I applied 120V to both solenoids... they
buzz, but neither one lets water thru.
I disassembled the plastic assembly again... re-assembled it with the
solenoids back in their original positions... I applied 120V to both
solenoids... they buzz, but neither one lets water thru now.
I think I need to replace the entire assembly... yes?

Thanks for your help, people.