Home Depot Apologizes to Pencil Thief
 

Theodore A. Kaldis wrote:
Carpenter wrote:

PipeDown wrote:

But the carpenter said he had no intention of doing business there again,
adding, "Why should I put money in someone's pocket when they treat me
like this?"

He can say that all he wants (to a newspaper) but is he going to drive
further to pay more for the same thing. Maybe once or twice but he will
be back.

I'm not hot on HD contractor services or special order stuff but a box of
nails is a box of nails no matter where you buy it and contractors only
make money by not spending too much or going too far to get it.

What's wrong with going to local HW stores and lumber mills?

What local hardware stores? They've all been driven out of business by the
Home Depot.

Not always. I used to live in Salinas, CA (near Monterey), and there you
had a choice of Home Depot or San Lorenzo Lumber, which is a local chain
(a few outlets in the Monterey/Santa Cruz area). At SLL, you could count
on good service and decent prices. HD could be cheaper sometimes, but
forget about getting any kind of help most of the time (there was a semi
retired guy in the hardware department who was a pleasure to deal with
though).

-jav