Verizon Guy Showed Up, But
 

ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.

"JW" wrote in message
...
ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.

If you got a good signal from the interface box, the problem is on the house
side of the box not on the outside Verizon lines.
The next time it rains and things get noisy, unplug everything that is
inside. This includes cordless base units, fax machines and modems. Plug one
phone in and check. If it is noisy try another phone in the same jack. Still
noisy? It's a wiring problem. Good signal? Add instruments one at a time
and check at each position. If it turns out to be a phone, go shopping for a
replacement. If it is everywhere with any phone, call Verizon back, show
them what you have done and recorded on paper and tell the repair guy to fix
it.
If you have the plan that pays for inside repair, you are in god position.
If you have to pay for wiring service you might try to locate the problem
yourself or enlist a savvy friend.

Good luck!

Charlie

"Charlie Bress" wrote in message
...

"JW" wrote in message
...
ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.

If you got a good signal from the interface box, the problem is on the
house side of the box not on the outside Verizon lines.
The next time it rains and things get noisy, unplug everything that is
inside. This includes cordless base units, fax machines and modems. Plug
one phone in and check. If it is noisy try another phone in the same jack.
Still noisy? It's a wiring problem. Good signal? Add instruments one at a
time and check at each position. If it turns out to be a phone, go
shopping for a replacement. If it is everywhere with any phone, call
Verizon back, show them what you have done and recorded on paper and tell
the repair guy to fix it.
If you have the plan that pays for inside repair, you are in god position.
If you have to pay for wiring service you might try to locate the problem
yourself or enlist a savvy friend.

Good luck!

Charlie


Another way to try to isolate an inside wiring problem when you have
multiple runs connected to the nid (Network Interface Device)
is to remove them one at a time and listen on the ones still working to see
if you have lost the static.
If your line is now clear, reconnect the bad one and check the phone or
equipment on the end of it to see if that is causing the problem, if
equipment, replace, if the telephone wiring, calla them back to replace if
you have a warrenty plan, or replace yourself. If it is not connected
to any working e quipment, just leave it disconnected. Many time in older
installations, there is wiring that went to old jacks that are no longer in
use, sometimes to ends that have been cut off somewhere and now just getting
wet, or that have previously gone bad and still connected.
CC

I had the exact same problem. For me it turned out to be the line between
the house and the pole. It was as old as the house (30 years at the time).
Verizon diagnosed it properly and replaced it the next day. All good now.

Dave

"JW" wrote in message
...
ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.

In article , (JW) wrote:

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

This is _absolute_proof_ that the problem is either with your wiring, or your
phones, and not in *their* wiring. The Verizon guy was right to shrug his
shoulders and leave: not his problem, no reason he should know how to fix it.
Or try.

--
Regards,
Doug Miller (alphageek at milmac dot com)

It's time to throw all their damned tea in the harbor again.

"Doug Miller" wrote in message

This is _absolute_proof_ that the problem is either with your wiring, or
your
phones, and not in *their* wiring. The Verizon guy was right to shrug his
shoulders and leave: not his problem, no reason he should know how to fix
it.
Or try.

Yes, there is. In the original post, the OP said he has a maintenance
agreement for the inside wiring. It is an option with most phone companies
for a couple of bucks a month.

In article aHuAe.4865$jh4.4595@trndny09, "Edwin Pawlowski" wrote:

"Doug Miller" wrote in message

This is _absolute_proof_ that the problem is either with your wiring, or
your
phones, and not in *their* wiring. The Verizon guy was right to shrug his
shoulders and leave: not his problem, no reason he should know how to fix
it.
Or try.

Yes, there is. In the original post, the OP said he has a maintenance
agreement for the inside wiring. It is an option with most phone companies
for a couple of bucks a month.

Ahhh, missed that. My apologies. Thanks for the correction.

--
Regards,
Doug Miller (alphageek at milmac dot com)

It's time to throw all their damned tea in the harbor again.

JW wrote:
ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.

could be both. short on line, plus so many phones overloading the line
and causing statis. Without the presence of both the short & several
phones it may not show up. So it could still be an external problem.

--
Respectfully,


CL Gilbert

CL (dnoyeB) Gilbert wrote:
JW wrote:

ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.


could be both. short on line, plus so many phones overloading the line
and causing statis. Without the presence of both the short & several
phones it may not show up. So it could still be an external problem.

The multiple phones would have to be off hook in order to load the line
unless you are thinking about the ringer capacitors creating a load for
the AC noise.
--
Tom Horne

Tom Horne wrote:
CL (dnoyeB) Gilbert wrote:

JW wrote:

ISSUE: Moderate to severe static on rainy or even very humid days.
parties on both sides have difficulty hearing. Also, unable to connect
to Internet. When things dry out everything is OK.

Verizon guy tested jacks and inside wiring and said they're OK. He
found minor "short" problems on the three phones, readings of 10, 10,
and 20.

His diagnosis: Phone units with minor faults when weather is dry
become severely problematic in wet weather. In other words, the
problem lies with the phones, not with any wiring or jacks.

However, he was unable to answer these questions:

1) Are you saying that moisture and humidity get into the phone units?

2) If so, how come there was no static when we tested the phones
during the rain, using the interface box on the side of the house?
Testing revealed a nice, clear dial tone. Static occurred only
inside.

He shrugged his shoulders and left.



could be both. short on line, plus so many phones overloading the
line and causing statis. Without the presence of both the short &
several phones it may not show up. So it could still be an external
problem.

The multiple phones would have to be off hook in order to load the line
unless you are thinking about the ringer capacitors creating a load for
the AC noise.
--
Tom Horne

I have noticed some phones load the line even when they are on the hook.
Plus he said the verizon dude found the phones were kinda bad or
something to that effect.

--
Respectfully,


CL Gilbert

could be both. short on line, plus so many phones overloading the line
and causing statis. Without the presence of both the short & several
phones it may not show up. So it could still be an external problem.

The multiple phones would have to be off hook in order to load the line
unless you are thinking about the ringer capacitors creating a load for
the AC noise.
--
Tom Horne

Possible, but unlikely... Phone lines typically can power 3-4 "Bells"
or B equivalents. (These are real bells for those old enough to
remember).

The solid state ringers on most of today's phones only take a fraction
of the current needed to ring 1 Bell.

Beachcomber