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Pool Water Tests - Conflicting Results
Hi, I just wanted to offer my thoughts for what ever they may be worth. I work at a pool store owned by my grandparents. This is there 25th year in business and I have been there 13 years of it. We are from a small area they call us a maw & paw store but the business is growing by leaps and bounds we have in excess of 1000 customers which might not be lot to some but around here it is a lot! Anyways I agree with the one who says a lot of pool stores hire just anybody to work inside, some do, the other pool store around here hires a lot of high school girls to run the water test, they run it on the computer read the results (not knowing what they mean) and sell you the chemical to fix the problem. There is 2 problems with that: 1) the person hasn't a clue what they are telling you & 2) the computer program is meant to sell the chemicals. For insist in you alk is 50 & the safe ranges on chlorine is for it to be 80 to 120, the computer is going to sell you the max to get you to the 120 mark, that way when you come in next they will have to sell you something to lower the alk. that where the experience counts, our pool store has 4 main girls in the office and we have all been there at least the 13 years all the way up to the 25 years, we do have a couple other girls who answer the phone, show the pools, and can even run the pool test but then passes it on to one of us who has been there longer. We also have the computer programing but we don't use the computer part (the parts that tell us what you should do) we run the water in on our labs UDV in that means anything to anybody & we know what to tell them with out the computer, we would sell you the least amount to get you into the safe range. I know some of you doubt what I am saying but it is true, if you are not happy with us you may not come back and you definetly won't tell anybody about us, the the other pool store went bankrupt last year I think we are doing a good job. But anyways if you were to come into our store for say & we came up with that reading you got in pool store #1, & if you told us that isn't what you got, we would have reran the test (the vials can be wrong) we would probably have check it with strips too and if we were still off that much we would told you to do nothing bring in another sample in a few days & if possible bring your tester so we could see what was going on. I personally think that is nuts telling you to add 50lb of increaser, I don't ever recall selling that much to anybody even with ones with 0 alk. I know we have sold 24 lb before but the is the largest amount I ever remember & that isn't to often. We do offer the free water test for anybody that buys their chemicals thru us, each test runs us $10 to run and they can come in once a day, once a week or as often as they need to be comfortable with their pool and I am not saying they have to buy each time they come just over all buy their chemicals from us because there are plenty of times people don't need anything or have it at home. We just usually say to bring in your water once a month to get it tested so the things that can't be tested at home are checked, I know some test check the alk but some don't & if the alk is truely low & not corrected in can pull plastcides out of your liner & cause pin holes. I am truely sorry for those of you who don't offer a good honest pool store. We strive hard to be one. Good luck to all and sorry I rambled on & on! ~Jessica -- jlangdon ------------------------------------------------------------------------ jlangdon's Profile: http://www.homeplot.com/member.php?userid=2 View this thread: http://www.homeplot.com/showthread.php?t=23775 |
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