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-   -   Looking for damage on water heater drop twice. 40G GE GAS 21"x63" 9-year warrantee Home Depot (https://www.diybanter.com/home-ownership/78486-looking-damage-water-heater-drop-twice-40g-ge-gas-21%22x63%22-9-year-warrantee-home-depot.html)

Leroy Mowry November 24th 04 04:28 AM

Looking for damage on water heater drop twice. 40G GE GAS 21"x63" 9-year warrantee Home Depot
 
We attempt to transport a water heater (still in box) to a rugged
location and drop it on its side. When unloading the water
heater off a Ford 2-ton truck it tips over and lands onto its side on
a pavement from 3-feet. A second attempt to move it on a
dolly resulted with another fall. It was a disastrous location to be
moving anything, it was dark, uneven surface, cold etc. There
appears to be no damage since laying it down or on it's feet
produces no sound of broken tiles. The instructions says to look
for hidden damages.What could damage or which panel should I
open to inspect for damages?

Thanks




Phil Scott November 24th 04 05:40 AM


"Leroy Mowry" wrote in message
. com...
We attempt to transport a water heater (still in box) to a

rugged
location and drop it on its side. When unloading the water
heater off a Ford 2-ton truck it tips over and lands onto

its side on
a pavement from 3-feet.


50% chance imho that you broke a gas line loose..if thats the
case it will leak when you fire it up.. look for a gas leak or
smell.

20% chance that you bent the inside tank which is steel with a
ceramic coating...chipping the ceramic off...shortening the
life of the heater quite a bit.

You should hear that though by rolling the heater on its side.
If its quiet you probably didnt chip the coating.




A second attempt to move it on a
dolly resulted with another fall. It was a disastrous

location to be
moving anything, it was dark, uneven surface, cold etc.

There
appears to be no damage since laying it down or on it's feet
produces no sound of broken tiles. The instructions says to

look
for hidden damages.What could damage or which panel should I
open to inspect for damages?


Bent or dislodged burner, gas valve and pilot lite assembly.
If its electric it would much less likely to be
damaged..inspect the thermostat for damage.




Phil Scott

Thanks






Art November 24th 04 05:39 PM

By the way, if put on a credit card, some credit cards have protection
against accidental damage within 30 days of purchase.


"Leroy Mowry" wrote in message
. com...
We attempt to transport a water heater (still in box) to a rugged
location and drop it on its side. When unloading the water
heater off a Ford 2-ton truck it tips over and lands onto its side on
a pavement from 3-feet. A second attempt to move it on a
dolly resulted with another fall. It was a disastrous location to be
moving anything, it was dark, uneven surface, cold etc. There
appears to be no damage since laying it down or on it's feet
produces no sound of broken tiles. The instructions says to look
for hidden damages.What could damage or which panel should I
open to inspect for damages?

Thanks






DaveB November 24th 04 06:26 PM

On Wed, 24 Nov 2004 04:28:53 GMT, "Leroy Mowry" wrote:

We attempt to transport a water heater (still in box) to a rugged
location and drop it on its side. When unloading the water
heater off a Ford 2-ton truck it tips over and lands onto its side on
a pavement from 3-feet. A second attempt to move it on a
dolly resulted with another fall. It was a disastrous location to be
moving anything, it was dark, uneven surface, cold etc. There
appears to be no damage since laying it down or on it's feet
produces no sound of broken tiles. The instructions says to look
for hidden damages.What could damage or which panel should I
open to inspect for damages?

Thanks


Seems you forgot to drop it from the moving truck, return it say you
didnt need it.




Daveb

Jenny November 24th 04 06:49 PM

if you return it, then the store will sell it to someone. What if someone
have an accident with this damaged water heater?
I wouldn't return it without telling the truth..

DaveB wrote in message ...
On Wed, 24 Nov 2004 04:28:53 GMT, "Leroy Mowry" wrote:

We attempt to transport a water heater (still in box) to a rugged
location and drop it on its side. When unloading the water
heater off a Ford 2-ton truck it tips over and lands onto its side on
a pavement from 3-feet. A second attempt to move it on a
dolly resulted with another fall. It was a disastrous location to be
moving anything, it was dark, uneven surface, cold etc. There
appears to be no damage since laying it down or on it's feet
produces no sound of broken tiles. The instructions says to look
for hidden damages.What could damage or which panel should I
open to inspect for damages?

Thanks


Seems you forgot to drop it from the moving truck, return it say you
didnt need it.




Daveb




DaveB November 24th 04 07:09 PM

On Wed, 24 Nov 2004 18:49:51 GMT, "Jenny"
wrote:

if you return it, then the store will sell it to someone. What if someone
have an accident with this damaged water heater?
I wouldn't return it without telling the truth..


Truth will set you free...........I was kidding

DaveB wrote in message ...
On Wed, 24 Nov 2004 04:28:53 GMT, "Leroy Mowry" wrote:

We attempt to transport a water heater (still in box) to a rugged
location and drop it on its side. When unloading the water
heater off a Ford 2-ton truck it tips over and lands onto its side on
a pavement from 3-feet. A second attempt to move it on a
dolly resulted with another fall. It was a disastrous location to be
moving anything, it was dark, uneven surface, cold etc. There
appears to be no damage since laying it down or on it's feet
produces no sound of broken tiles. The instructions says to look
for hidden damages.What could damage or which panel should I
open to inspect for damages?

Thanks


Seems you forgot to drop it from the moving truck, return it say you
didnt need it.




Daveb




Daveb

Leroy Mowry November 29th 04 07:02 AM

We finished installing it for the church today (free labor, bought
with cash) with good results and no safety issues. From the
suggestions we began rolling it vertically and horizontally and
no sound is heard but the corner top and bottom of the tank
is bent inward 1/4". We found no gas leaks. The old 60G
unit with 10G of water left inside is a back breaker since the
drain valve was nearly all plugged by deposits.) A flexible rod
shove into the valve didn't work. And didn't bring a drill. I
wish there is a better practical way to move old units other
than a dolly.

Thanks




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