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-   -   Rubberbaid Lifetime Guarantee - The Catch (https://www.diybanter.com/home-ownership/61954-rubberbaid-lifetime-guarantee-catch.html)

Ollie W. Holmes December 21st 03 04:14 PM

Rubberbaid Lifetime Guarantee - The Catch
 
Let's suppose you bought a roughneck plastic garbage container from
them 15 years ago. It claimed to be guaranteed for life. You now have
a cracked container, but no original receipt. Then you are SOL, buddy.
Their policy is that you cut off a portion of the container where the
part number is located and mail this and your receipt (or a copy) to
their warranty facility. Read the details at:

http://www.rubbermaid.com/hpd/consum...antycard.jhtml

But who keeps receipts for 10 - 15 years for a $20 item? What a crock.
I remember the cover cracking at 7 years. Now the handle cracked from
UV exposure, and the garbage can is unusable.

At least with Sears Craftsman tools, you just bring the defective item
into the store and they replace it. No receipt required. Possessing
the tool is prima facie evidence that you are the rightful owner and
entitled to get a replacement tool (actually reconditioned,
sometimes).

Rich Bednarski December 21st 03 04:36 PM

Rubberbaid Lifetime Guarantee - The Catch
 

"Ollie W. Holmes" wrote in message
om...

But who keeps receipts for 10 - 15 years for a $20 item?


People who want them replaced under warranty??

Rich



Dave C. December 21st 03 04:56 PM

Rubberbaid Lifetime Guarantee - The Catch
 
But who keeps receipts for 10 - 15 years for a $20 item?

People who want them replaced under warranty??

Rich


And people who have an extra 800 square feet or so to store tons of fire
hazard in their homes? -Dave



Sig226 December 21st 03 05:16 PM

Rubberbaid Lifetime Guarantee - The Catch
 


Dave C. wrote:

But who keeps receipts for 10 - 15 years for a $20 item?


People who want them replaced under warranty??

Rich



And people who have an extra 800 square feet or so to store tons of fire
hazard in their homes? -Dave



a receipt takes up what, .2 cubic inches? I have original receipts going
back to 1987 stored with the rest of my records. One porno mag is more
of a fire hazard than 500 rubbermaid receipts.


Clark W. Griswold, Jr. December 21st 03 05:21 PM

Rubberbaid Lifetime Guarantee - The Catch
 
"Dave C." wrote:

And people who have an extra 800 square feet or so to store tons of fire
hazard in their homes? -Dave


But that's the point of the Rubbermaid container - to store all the lifetime
warranty receipts....

Jerry L December 21st 03 05:26 PM

Rubberbaid Lifetime Guarantee - The Catch
 

"Clark W. Griswold, Jr." 73115%2e1041%40compuserve%2ecom wrote in message
...
"Dave C." wrote:

And people who have an extra 800 square feet or so to store tons of fire
hazard in their homes? -Dave


But that's the point of the Rubbermaid container - to store all the

lifetime
warranty receipts.



I have a stupid question. Even if you did save the receipt, how do you find
it 10 or 20 years later? Do you have to file the receipts in alphabetical
order by manufacturer or vendor? And many years ago, the cash register
receipts didn't show the product, only the price paid. Do you have to go
through those receipts and mark what each item was?
I think I'll forget about the warranty. I got enough use out of the item for
my original investment so I'll go out and buy a new one.



Dave C. December 21st 03 05:42 PM

Rubberbaid Lifetime Guarantee - The Catch
 

I have a stupid question. Even if you did save the receipt, how do you

find
it 10 or 20 years later? Do you have to file the receipts in alphabetical
order by manufacturer or vendor? And many years ago, the cash register
receipts didn't show the product, only the price paid. Do you have to go
through those receipts and mark what each item was?
I think I'll forget about the warranty. I got enough use out of the item

for
my original investment so I'll go out and buy a new one.



And how do you read it 10 years later, when the ink used in receipts is
designed to disappear in a few months, anyway? -Dave



Paul Pluzhnikov December 21st 03 05:43 PM

Rubberbaid Lifetime Guarantee - The Catch
 
(Ollie W. Holmes) writes:

At least with Sears Craftsman tools, you just bring the defective item
into the store and they replace it. No receipt required. Possessing
the tool is prima facie evidence that you are the rightful owner and
entitled to get a replacement tool (actually reconditioned,
sometimes).


Perhaps their policy actually makes some sense. Try the following
experiment: find a local garbage dump (abandoned lot, landfill,
whatever), and see how many discarded/broken Rubbermaid containers
of various sorts and sizes you can locate (I would guess you could
find quite a few).

If Rubbermaid had the replacement policy you wished for, you could
get them all replaced under warranty (and profit ;-).

Repeat with Sears tools ;-)

Cheers,
--
In order to understand recursion you must first understand recursion.
Remove /-nsp/ for email.

Rich Greenberg December 21st 03 08:43 PM

Rubberbaid Lifetime Guarantee - The Catch
 
In article ,
Jerry L wrote:

[...]

I have a stupid question. Even if you did save the receipt, how do you find
it 10 or 20 years later? Do you have to file the receipts in alphabetical
order by manufacturer or vendor? And many years ago, the cash register
receipts didn't show the product, only the price paid. Do you have to go
through those receipts and mark what each item was?
I think I'll forget about the warranty. I got enough use out of the item for
my original investment so I'll go out and buy a new one.


I am not sure this would apply to a trash can, but if the item has an
instruction book/card, I staple the reciept to the instructions and file
it in a fileing cabinet.

--
Rich Greenberg Work: Rich.Greenberg atsign worldspan.com + 1 770 563 6656
N6LRT Marietta, GA, USA Play: richgr atsign panix.com + 1 770 321 6507
Eastern time zone. I speak for myself & my dogs only. VM'er since CP-67
Canines:Val(Chinook,CGC,TT), Red & Shasta(Husky,(RIP)) Owner:Chinook-L
Atlanta Siberian Husky Rescue. www.panix.com/~richgr/ Asst Owner:Sibernet-L

Steve Knight December 22nd 03 02:42 AM

Rubberbaid Lifetime Guarantee - The Catch
 
On Sun, 21 Dec 2003 17:16:05 GMT, Sig226 wrote:


a receipt takes up what, .2 cubic inches? I have original receipts going
back to 1987 stored with the rest of my records. One porno mag is more
of a fire hazard than 500 rubbermaid receipts.


I have a lot of them that are now blank the ink has faded to nothing. I guess I
should pay to have them preserved?

--
Knight-Toolworks & Custom Planes
Custom made wooden planes at reasonable prices
See http://www.knight-toolworks.com For prices and ordering instructions.

Sig226 December 22nd 03 06:47 AM

Rubberbaid Lifetime Guarantee - The Catch
 


Steve Knight wrote:

On Sun, 21 Dec 2003 17:16:05 GMT, Sig226 wrote:



a receipt takes up what, .2 cubic inches? I have original receipts going
back to 1987 stored with the rest of my records. One porno mag is more
of a fire hazard than 500 rubbermaid receipts.



I have a lot of them that are now blank the ink has faded to nothing. I guess I
should pay to have them preserved?


The porno mags or the reciepts? make a copy or a digital pic of the
receipt, attach copy to the original or print out the pic and attach
printout with the original receipt too. Before photocopying or taking a
photo, make a distinctive mark on the receipt with say a Sharpie, so the
faded original and the copy match up


v December 22nd 03 03:31 PM

Rubberbaid Lifetime Guarantee - The Catch
 
On 21 Dec 2003 08:14:03 -0800, someone wrote:

But who keeps receipts for 10 - 15 years for a $20 item?


Cheapskates who would want a free repalcement for a worn out 15 year
old plastic trash can. Just buy another one.

-v.

v December 22nd 03 03:35 PM

Rubberbaid Lifetime Guarantee - The Catch
 
On Mon, 22 Dec 2003 02:42:47 GMT, someone wrote:


I have a lot of them that are now blank the ink has faded to nothing. I guess I
should pay to have them preserved?

If its a receipt on something worth going to that trouble, YES. And
if its not worth the trouble to you to preserve the document, then it
is not worth trying to make the claim.

Complaining about how much it would cost to preserve a claim for a $20
item for 20 years, just shows how ridiculous it is to care to try and
make the claim. JUST BUY ANOTHER ONE. Especially if it costs less
than preserving the documents.

-v.

v December 22nd 03 03:36 PM

Rubberbaid Lifetime Guarantee - The Catch
 
On Sun, 21 Dec 2003 10:21:31 -0700, someone wrote:


But that's the point of the Rubbermaid container - to store all the lifetime
warranty receipts....


Finally, someone with the right attitude!

;-)

-v.


v December 22nd 03 03:42 PM

Rubberbaid Lifetime Guarantee - The Catch
 
On 21 Dec 2003 08:14:03 -0800, someone wrote:


At least with Sears Craftsman tools....


I think the Sears policy will prove increasing unworkable and subject
to abuse, and will eventually need to be dicontinued. Even now they
get abused. They are merely fortunate that there is only a certain
(still small) percentage of people who do it. The paradox is, those
who are not abusive (doing the right thing) are subsidizing those who
are abusive, so to be 'even' or 'ahead' one would need to be as or
more abusive than average.

Perfect examples are people who "buy" a generator during a blackout or
a chainsaw after a windstorm, and then return it after they are
through. Cheaper than renting. In used to work with a guy who would
do this sort of thing routinely, sometimes years later after something
was worn out from regular use or he didn't want it anymore. Just
return it, it was "free".

-v.


[email protected] December 22nd 03 09:24 PM

Rubberbaid Lifetime Guarantee - The Catch
 
Ollie W. Holmes wrote:
Let's suppose you bought a roughneck plastic garbage container from
them 15 years ago. It claimed to be guaranteed for life. You now have
a cracked container, but no original receipt. Then you are SOL, buddy.
Their policy is that you cut off a portion of the container where the
part number is located and mail this and your receipt (or a copy) to
their warranty facility. Read the details at:


http://www.rubbermaid.com/hpd/consum...antycard.jhtml


But who keeps receipts for 10 - 15 years for a $20 item? What a crock.


If it ****es you off that much...

a) Buy a new garbage can of the same model. Keep the receipt. In six months
mail the receipt and the piece of the old can to rubber maid, to get yourself
a second garbage can. IMHO, this is completely ethical.

b) Forge a receipt that looks like it came from an unsophisticated hardware
store cash register. IMHO, this isn't completely ethical but I won't think
less of someone who does it either.


Plonkem Back December 22nd 03 10:03 PM

Rubberbaid Lifetime Guarantee - The Catch
 

wrote in message
If it ****es you off that much...

a) Buy a new garbage can of the same model. Keep the receipt. In six

months
mail the receipt and the piece of the old can to rubber maid, to get

yourself
a second garbage can. IMHO, this is completely ethical.



Completely ethical in the mind of garbage slime


David W. December 23rd 03 12:39 PM

Rubberbaid Lifetime Guarantee - The Catch
 
(v) wrote in :

On Mon, 22 Dec 2003 02:42:47 GMT, someone wrote:


I have a lot of them that are now blank the ink has faded to nothing.
I guess I should pay to have them preserved?

If its a receipt on something worth going to that trouble, YES. And
if its not worth the trouble to you to preserve the document, then it
is not worth trying to make the claim.

Complaining about how much it would cost to preserve a claim for a $20
item for 20 years, just shows how ridiculous it is to care to try and
make the claim. JUST BUY ANOTHER ONE. Especially if it costs less
than preserving the documents.


The most reputable companies that offer lifetime warranties are more
reasonable. Both Tupperware and Farber will replace any defective item by
simply returning the failed or broken item. Whenever a pot handle breaks or
a plastic lid cracks, their response to me has always been, "so sorry for
the inconvenience, let me get you a new one!"

Why should they care if I bought the item new or got it at a garage sale?
Lifetime means lifetime.

[email protected] December 23rd 03 01:00 PM

Rubberbaid Lifetime Guarantee - The Catch
 
Plonkem Back wrote:

wrote in message
If it ****es you off that much...

a) Buy a new garbage can of the same model. Keep the receipt. In six

months
mail the receipt and the piece of the old can to rubber maid, to get

yourself
a second garbage can. IMHO, this is completely ethical.



Completely ethical in the mind of garbage slime


He is the original purchaser of the garbage can with the lifetime warrantee.
He lost his receipt. Since he lost his receipt he had to buy a second trash
can of the same model from the same company to get the new receipt.

Yes, he should have kept the first receipt. He didn't. Therefore he had
to buy a second garbage can to get the second receipt. If he had kept his
original receipt Rubbermaid wouldn't have gotten the second purchase out
of him.

If it wasn't a lifetime warrantee and he was doing this to illegitimately
extend his warrantee period with a new receipt, that would be unethical.
If he wasn't the purchaser of the original garbage can, that would be
unethical. However, I don't see how this particular scenario
unethical. He bought two of a product with a lifetime warrantee. He is
using the warrantee. Enlighten me.



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