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Grohe Kitchen Faucet Disappointment
My 5 year old Grohe Ladylux faucet started dripping from the spout even
with the handle in the full off position. I contacted Grohe about the drip and they mailed a new ceramic cartridge. After removing the old cartridge and installing the new one, the drip remained the same. The only thing I can figure is the new cartridge sent out was defective. It's not leaking from the o-rings and everything is put together correctly. I contacted Grohe about the faucet still dripping, but now they won't return my calls or emails. So that's it, I must have reached the limit on their limited lifetime warranty. The faucet was beautful and cost a lot of money. Please learn from my mistake and do not buy a Grohe faucet. After messing with the thing for 4 weeks, I finally had enough and replaced it with a Moen which cost half as much as the Grohe. |
#2
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Grohe Kitchen Faucet Disappointment
"Fritz Wuehler" wrote
in message . theremailer.net... My 5 year old Grohe Ladylux faucet started dripping from the spout even with the handle in the full off position. I contacted Grohe about the drip and they mailed a new ceramic cartridge. After removing the old cartridge and installing the new one, the drip remained the same. The only thing I can figure is the new cartridge sent out was defective. It's not leaking from the o-rings and everything is put together correctly. Grohe is a quality product. With any faucet system, there's both the cartridge and the seat that can be suspect in a drip. Sometimes all it takes is a small nick in the seat. These small nicks can be a result of a piece of sand or grit in the water and is not a manufacturing (or quality) defect. Some faucet systems can have the seat replaced using a special tool. [note I have no relationship with Grohe] -al sung Rapid Realm Technology, Inc. Hopkinton, MA |
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