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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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APC Smart UPS 600 Problem
The APC Smart UPS 600VA (AP600) had dead batteries, and I replaced them with
new ones. After replacing the batteries, I tested the unit with a 100W load (light bulb), and it switches to battery mode properly with cut AC. Once the load is increased to 300W (halogen bulb again) it reports low battery, even when the AC power is present. The unit properly switches to battery power on AC loss, but low battery is still on. Once the load is decreased, the low battery goes off instantly and it works normally. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#2
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I would check the batteries real carefully. I have found even new SLA
batteries are bad from the get go. I would guess old stock. They must hold about 12.9 to 13.0 under rated amp load. If they drop to your measured 11.75, the battery has bad cells. Fully charged brand new ones are 13.0 after a 24 hour rest and will not drop volts under the rated load. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#3
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You must leave the batteries charging for a minimum of 12 hours when new. If
they are still indicating weak, they may be have been in stock too long. You must be very sure of the source from where you buy your batteries. -- Jerry G. ========================== "Isi" wrote in message ... The APC Smart UPS 600VA (AP600) had dead batteries, and I replaced them with new ones. After replacing the batteries, I tested the unit with a 100W load (light bulb), and it switches to battery mode properly with cut AC. Once the load is increased to 300W (halogen bulb again) it reports low battery, even when the AC power is present. The unit properly switches to battery power on AC loss, but low battery is still on. Once the load is decreased, the low battery goes off instantly and it works normally. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#4
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Thanks for the reply.
What I was trying to say is that is turns on low battery when I plug in the 300W bulb. The unit is still on AC power, the battery is at 13V(no load). Low battery???? If I cut now the AC, the load will be transferred to battery (~15A) and the battery holds at 11.75V. And yes, the batteries are fully charged (operating for more than a week), and I have load-tested them to check the capacity - they are good. I really appreciate any suggestions. Istvan "Johnboy" wrote in message ... I would check the batteries real carefully. I have found even new SLA batteries are bad from the get go. I would guess old stock. They must hold about 12.9 to 13.0 under rated amp load. If they drop to your measured 11.75, the battery has bad cells. Fully charged brand new ones are 13.0 after a 24 hour rest and will not drop volts under the rated load. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#5
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I measured the voltages again and I have to make a small correction:
The batteries have 13.4V out of the circuit (no load) and 13.8V in the unit, when operated from AC power. When the 300W load is connected, the battery has still 13.8V (AC power) and the low battery LED comes on. Thanks. "Johnboy" wrote in message ... I would check the batteries real carefully. I have found even new SLA batteries are bad from the get go. I would guess old stock. They must hold about 12.9 to 13.0 under rated amp load. If they drop to your measured 11.75, the battery has bad cells. Fully charged brand new ones are 13.0 after a 24 hour rest and will not drop volts under the rated load. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#6
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To calibrate :-
Using software on PC if you have it put a 33% load on the ups, or as close as you can get. Turn everything off then disconnect the serial comms lead to the pc and also disconnect the mains into the UPS. Turn on the ups with the load and run the batteries down until the UPS switches off. Re-connect the ups mains and charge the batteries then remove mains and discharge again, and again recharge, that should recalibrate the new batteries. "Isi" wrote in message ... The APC Smart UPS 600VA (AP600) had dead batteries, and I replaced them with new ones. After replacing the batteries, I tested the unit with a 100W load (light bulb), and it switches to battery mode properly with cut AC. Once the load is increased to 300W (halogen bulb again) it reports low battery, even when the AC power is present. The unit properly switches to battery power on AC loss, but low battery is still on. Once the load is decreased, the low battery goes off instantly and it works normally. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#7
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On Fri, 1 Oct 2004 22:02:00 -0400, "Isi"
wrote: The APC Smart UPS 600VA (AP600) had dead batteries, and I replaced them with new ones. After replacing the batteries, I tested the unit with a 100W load (light bulb), and it switches to battery mode properly with cut AC. Once the load is increased to 300W (halogen bulb again) it reports low battery, even when the AC power is present. The unit properly switches to battery power on AC loss, but low battery is still on. Once the load is decreased, the low battery goes off instantly and it works normally. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Are you sure that the meaning of the indication is 'weak battery' exclusively ? I could imagine a more general 'attention required' indicator, which would be triggered by both 'weak battery' and 'execessive load connected' situations. Your opservations seem to support this. (If it is a really smart UPS, it could sense that it probably would not be able to start your 300 Watt halogen load :-) -- Kind regards, Gerard Bok |
#8
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Thanks for the reply.
I think the procedure you described below will rather "re-form" the batteries after storage. The battery capacity may be updated by this (to reflect proper "time remaining" based on load). The low battery threshhold voltage will not be affected (at least I don't see how). The problem is that this treshhold voltage is changing based on load, and it shouldn't... "Bwibble TZW" wrote in message news To calibrate :- Using software on PC if you have it put a 33% load on the ups, or as close as you can get. Turn everything off then disconnect the serial comms lead to the pc and also disconnect the mains into the UPS. Turn on the ups with the load and run the batteries down until the UPS switches off. Re-connect the ups mains and charge the batteries then remove mains and discharge again, and again recharge, that should recalibrate the new batteries. "Isi" wrote in message ... The APC Smart UPS 600VA (AP600) had dead batteries, and I replaced them with new ones. After replacing the batteries, I tested the unit with a 100W load (light bulb), and it switches to battery mode properly with cut AC. Once the load is increased to 300W (halogen bulb again) it reports low battery, even when the AC power is present. The unit properly switches to battery power on AC loss, but low battery is still on. Once the load is decreased, the low battery goes off instantly and it works normally. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#9
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Does anybody have a schematic for this unit by any chance?
The model number is "Smart-UPS 600" or "AP600". Thanks in advance. "Isi" wrote in message ... The APC Smart UPS 600VA (AP600) had dead batteries, and I replaced them with new ones. After replacing the batteries, I tested the unit with a 100W load (light bulb), and it switches to battery mode properly with cut AC. Once the load is increased to 300W (halogen bulb again) it reports low battery, even when the AC power is present. The unit properly switches to battery power on AC loss, but low battery is still on. Once the load is decreased, the low battery goes off instantly and it works normally. I checked the battery voltage and I found 26V (2X13V) with 300W load (or no load) and AC power, and 23.5V (2X11.75V) when operated on battery with cut AC and 300W load, which seems OK. Is a recalibration required after replacing the batteries? Thanks in advance. Istvan icsaki at hotmail dot com |
#10
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On Sat, 2 Oct 2004 14:06:51 -0400, Isi wrote
(in article ): Does anybody have a schematic for this unit by any chance? The model number is "Smart-UPS 600" or "AP600". Thanks in advance. I have a Smart-UPS 1600 and I suspect the controler is the same. I was unable to find any schematics for it... APS wants you to ship it to one of their repair shops. That would cost more than a new unit, which I guess is the plan :-) In my case the problem is that it reverts to battery a couple of seconds after turning on even though it is plugged in to the AC and the AC is within spec. A pity... you know it has to be something simple. I started to make a schematic myself but there are too many proprietary/unknown chips to figure it out (for me at least) Let me know if you find one. -- Nelson |
#11
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When you first turn the UPS on it runs a self test during which it
briefly runs on battery. (You can't turn it on at all if AC is not present). The self-test is normal. Or do you mean that it goes to battery after you turn it on and never reverts backs to normal AC operation? Nelson wrote: On Sat, 2 Oct 2004 14:06:51 -0400, Isi wrote (in article ): Does anybody have a schematic for this unit by any chance? The model number is "Smart-UPS 600" or "AP600". Thanks in advance. I have a Smart-UPS 1600 and I suspect the controler is the same. I was unable to find any schematics for it... APS wants you to ship it to one of their repair shops. That would cost more than a new unit, which I guess is the plan :-) In my case the problem is that it reverts to battery a couple of seconds after turning on even though it is plugged in to the AC and the AC is within spec. A pity... you know it has to be something simple. I started to make a schematic myself but there are too many proprietary/unknown chips to figure it out (for me at least) Let me know if you find one. |
#12
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Hi Nelson,
I found a schematic at http://www.fieldlines.com/story/2004/4/21/51021/8601 Save the images individually and open them with a good image viewer. All six of them are good. Hope it helps. Isi "Nelson" wrote in message ... On Sat, 2 Oct 2004 14:06:51 -0400, Isi wrote (in article ): Does anybody have a schematic for this unit by any chance? The model number is "Smart-UPS 600" or "AP600". Thanks in advance. I have a Smart-UPS 1600 and I suspect the controler is the same. I was unable to find any schematics for it... APS wants you to ship it to one of their repair shops. That would cost more than a new unit, which I guess is the plan :-) In my case the problem is that it reverts to battery a couple of seconds after turning on even though it is plugged in to the AC and the AC is within spec. A pity... you know it has to be something simple. I started to make a schematic myself but there are too many proprietary/unknown chips to figure it out (for me at least) Let me know if you find one. -- Nelson |
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