Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems.

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Default Is there software for testing an intermittent Arris SB6141 cable modem (Costco item #774054)?

*Is there software for testing an intermittent Arris SB6141 cable modem?*
(Costco item #774054)

As per suggestions by Jeff Liebermann, long ago I bought these college kids
in circa 2015 the $75 Costco Item Number #774054 Arris SB6141 modem, which
they've used in a series of college apartment situations until now.

Lately, their Comcast service has been flaky which the Comcast service
personnel determined today is not due to the Comcast service, but, that the
"signal is not getting out of the modem", intermittently.
o Freeware to test Costco docsys 3.0 cable modem from Windows 10 laptop that has no Ethernet port
https://groups.google.com/forum/#!topic/alt.comp.freeware/105H7OgFl-I

The question for purposefully helpful adults on s.e.r is whether you know
of a good software test of a cable modem that appears to be intermittent.
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Default Is there software for testing an intermittent Arris SB6141 cablemodem (Costco item #774054)?

On 1/16/20 3:52 PM, Arlen Holder wrote:
*Is there software for testing an intermittent Arris SB6141 cable modem?*
(Costco item #774054)


Crawl back under your rock and go **** yourself.


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Default Is there software for testing an intermittent Arris SB6141 cable modem (Costco item #774054)?

On Thu, 16 Jan 2020 21:52:16 -0000 (UTC), Arlen Holder
wrote:

*Is there software for testing an intermittent Arris SB6141 cable modem?*
(Costco item #774054)


Yes. Point your web browser to 192.168.100.1. The "Signal" page
displays the signal levels, error rate, etc.
https://arris.secure.force.com/consumers/articles/General_FAQs/SB6141-GUI-Access/?l=en_US&fs=RelatedArticle
Guidelines for acceptable performance vary. I use:
http://www.dslreports.com/faq/16085

As per suggestions by Jeff Liebermann,


Sorry, my warranty expired long ago.

long ago I bought these college kids
in circa 2015 the $75 Costco Item Number #774054 Arris SB6141 modem, which
they've used in a series of college apartment situations until now.

Lately, their Comcast service has been flaky which the Comcast service
personnel determined today is not due to the Comcast service, but, that the
"signal is not getting out of the modem", intermittently.
o Freeware to test Costco docsys 3.0 cable modem from Windows 10 laptop that has no Ethernet port
https://groups.google.com/forum/#!topic/alt.comp.freeware/105H7OgFl-I

The question for purposefully helpful adults on s.e.r is whether you know
of a good software test of a cable modem that appears to be intermittent.


Comcast no longer supports the SB6141 (16x4). The fashionable modem
for DOCSIS 3.0 is the SB6190 (32x8). For DOCSIS 3.0, the SB8200
(32x8). Both provide far more channels and bandwidth in both
directions. I've been replacing the SB6141 modems with these later
modems because the increase in the number of downstream channels or
the upgrade to DOCSIS 3.1 seem to cause some older modems to act
weird. I haven't bothered to investigate and just replace the modem
when someone complains. I also have to replace some wireless routers,
such as my former favorite Linksys EA2700, which will not work
reliably at speeds over about 100Mbits/sec.
https://www.xfinity.com/support/devices/

If you want to waste your time with the SB6141, I have a few in my
palatial office that you can have for a nominal charge.

Also, I had some difficulties long ago with an SB6141 that turned to
the be a defective (probably overheated) power supply. You might try
a different 12V PS and see if that helps.


--
Jeff Liebermann
150 Felker St #D
http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
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Default Is there software for testing an intermittent Arris SB6141 cable modem (Costco item #774054)?

On Thu, 16 Jan 2020 15:48:58 -0800, Jeff Liebermann
wrote:

Comcast no longer supports the SB6141 (16x4). The fashionable modem
for DOCSIS 3.0 is the SB6190 (32x8). For DOCSIS 3.0, the SB8200
(32x8).


For DOCSIS 3.0, SB6190 (refurbished):
https://www.newegg.com/arris-sb6190-cable-modem/p/N82E16825694017
$60 plus tax and shipping.
--
Jeff Liebermann
150 Felker St #D
http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
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Default Is there software for testing an intermittent Arris SB6141 cablemodem (Costco item #774054)?

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