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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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GE Dishwasher not draining problem
LICENSED TO QUILL WROTE:
my GE profile GSD 5930 dishwasher. It works properly but doesn't drain either properly or completely. RESULT the dishes are always cleaned with somewhat dirty water and the unit is left with a full tub I have called GE in the past and they told me to push the ON switch, wait 5 seconds and push that same ON switch again. They say this will drain the unit without putting any more water in it I have been doing this for about four years when occasionally the unit doesnt drain but suddenly this tactic has stopped working. GE just tells me to call out a repairman (TRANSLATION: Pay us more than the unit is worth to repair it) I am a bit reluctant. Does anyone know how to get this unit to drain please or do I have to undo all the screws in the back, laboriously take the basket off and laboriously try to clean all gunge out of the place where GE didnt bother to put a filter? (I should add that I Have TRIED not putting anything in which would clog up that basket so I suspect that isnt the problem) I sometimes wonder why GE doesnt bother with proper filters in their dishwashers as all these problems seem to be casued by something which should have been caught in a filter while the cycle is running finding its way into an area where it can cause damage. Like an impeller in a drain pump or an exit hose of some type. And their policies on repair costs are prohibitive at the moment. Living in New York has its upsides and downsides. The downside is that no one really wants to come out to repair anything without ripping you off (yes, it'll cost $90 call out charge and then 45.5 cents per minute plus any parts we can find we need plus the call out charge again when we see that we forgot to bring the part you told us was most likely in need of replacement plus tax etc plus the furtther per-minute charge to take it apart again etc etc) while on the upside there are always LOTS of people who are replacing whole kitchens with perfectly serviceable units in them from which one can take the dishwasher). I suppose if I cant repair this one I will replace it with the next Miele or possibly Bosch I FIND. I do find it slightly suspicious that GE dishwwashers work properly for a while, then diminish in effectiveness after a year or so, then stop working completely. When I managed to call out aservice agent under warranty, he said that in places like New York with slightly dirty water, the drain hose becomes blocked every time anyone does work on pipes in the neighborhood and anything flushes into the water line in any way. Isnt that just a sign that they KNOW that they need a proper filter? "Julie" wrote in message ... Yes, I have the same problem with my profile dishwasher. It works properly but doesn't drain either properly or completely. I took the dishwasher out to the porch and had my way with it. Unscrewed anything I could find, poked around, and found two things - one small (1 cm) shard of glass, and one small piece of paper towel across a tube connection. The piece of paper towel was potentially blocking a waterway, so I had hope yet that I might have made a difference. "Mary Shafer" wrote in message ... On Tue, 11 May 2004 14:21:15 -0700, "Julie" wrote: and like a stoopid consumer, the new one is another GE Profile. It had a good rebate on it and promised to be Quiet, which it is. But now I'll have to cross my fingers on the draining issue ... I too have a brand new GE dishwasher, although mine is a Triton. This is the first really quiet dishwasher I've ever owned and I just love it. We have tile floors, so the house is a bit echo-y and sound really travels, but we can hardly tell that the dishwasher is running. I'm now ready for the 15-year-old dishwasher in my other house to break, because I've been spoiled now and dislike the noise this old dishwasher makes. My double oven unit is a GE Profile, by the way, and seems to work very well, but we've only been in the house for a month, so it's early days yet. The builder, Del Webb/Pulte, has some sort of sweetheart deal with GE, so my choices were limited. Mary -- Mary Shafer Retired aerospace research engineer |
#2
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GE Dishwasher not draining problem
"Licensed to Quill" wrote in message ... LICENSED TO QUILL WROTE: my GE profile GSD 5930 dishwasher. It works properly but doesn't drain either properly or completely. RESULT the dishes are always cleaned with somewhat dirty water and the unit is left with a full tub Check the drain hose, and the vacuum breaker for partial blockage. This can put enough back pressure on the pump that it is unable to fully drain the dishwasher during the cycle time. --Chuck |
#3
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GE Dishwasher not draining problem
If you've got an anti-siphon device mounted on the sink, make sure it is
clean. If blocked it will stop draining. Licensed to Quill wrote: LICENSED TO QUILL WROTE: my GE profile GSD 5930 dishwasher. It works properly but doesn't drain either properly or completely. RESULT the dishes are always cleaned with somewhat dirty water and the unit is left with a full tub I have called GE in the past and they told me to push the ON switch, wait 5 seconds and push that same ON switch again. They say this will drain the unit without putting any more water in it I have been doing this for about four years when occasionally the unit doesnt drain but suddenly this tactic has stopped working. GE just tells me to call out a repairman (TRANSLATION: Pay us more than the unit is worth to repair it) I am a bit reluctant. Does anyone know how to get this unit to drain please or do I have to undo all the screws in the back, laboriously take the basket off and laboriously try to clean all gunge out of the place where GE didnt bother to put a filter? (I should add that I Have TRIED not putting anything in which would clog up that basket so I suspect that isnt the problem) I sometimes wonder why GE doesnt bother with proper filters in their dishwashers as all these problems seem to be casued by something which should have been caught in a filter while the cycle is running finding its way into an area where it can cause damage. Like an impeller in a drain pump or an exit hose of some type. And their policies on repair costs are prohibitive at the moment. Living in New York has its upsides and downsides. The downside is that no one really wants to come out to repair anything without ripping you off (yes, it'll cost $90 call out charge and then 45.5 cents per minute plus any parts we can find we need plus the call out charge again when we see that we forgot to bring the part you told us was most likely in need of replacement plus tax etc plus the furtther per-minute charge to take it apart again etc etc) while on the upside there are always LOTS of people who are replacing whole kitchens with perfectly serviceable units in them from which one can take the dishwasher). I suppose if I cant repair this one I will replace it with the next Miele or possibly Bosch I FIND. I do find it slightly suspicious that GE dishwwashers work properly for a while, then diminish in effectiveness after a year or so, then stop working completely. When I managed to call out aservice agent under warranty, he said that in places like New York with slightly dirty water, the drain hose becomes blocked every time anyone does work on pipes in the neighborhood and anything flushes into the water line in any way. Isnt that just a sign that they KNOW that they need a proper filter? "Julie" wrote in message ... Yes, I have the same problem with my profile dishwasher. It works properly but doesn't drain either properly or completely. I took the dishwasher out to the porch and had my way with it. Unscrewed anything I could find, poked around, and found two things - one small (1 cm) shard of glass, and one small piece of paper towel across a tube connection. The piece of paper towel was potentially blocking a waterway, so I had hope yet that I might have made a difference. "Mary Shafer" wrote in message ... On Tue, 11 May 2004 14:21:15 -0700, "Julie" wrote: and like a stoopid consumer, the new one is another GE Profile. It had a good rebate on it and promised to be Quiet, which it is. But now I'll have to cross my fingers on the draining issue ... I too have a brand new GE dishwasher, although mine is a Triton. This is the first really quiet dishwasher I've ever owned and I just love it. We have tile floors, so the house is a bit echo-y and sound really travels, but we can hardly tell that the dishwasher is running. I'm now ready for the 15-year-old dishwasher in my other house to break, because I've been spoiled now and dislike the noise this old dishwasher makes. My double oven unit is a GE Profile, by the way, and seems to work very well, but we've only been in the house for a month, so it's early days yet. The builder, Del Webb/Pulte, has some sort of sweetheart deal with GE, so my choices were limited. Mary -- Mary Shafer Retired aerospace research engineer |
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GE Dishwasher not draining problem
Yes, it's pretty definitely the same problem I have been having for four
years, only worse: Despite that impeller NOT being blocked, something has got through and is preventing the drain from draining properly. Not sure what a vacuum breaker is but I should probably take the lower front panel off and get the drain hose off. This isn't easy, is it? BTW the washing machine drains through to the same place under the sink and yesteday it stopped draining as well so it must be a MAJOR blockage in the drain hose or (a kink suddenly appearing at) the place where it drains into the central drain under the sink? Licensed to Quill "Chuck" wrote in message news:yHqoc.77881$kh4.4479691@attbi_s52... "Licensed to Quill" wrote in message ... LICENSED TO QUILL WROTE: my GE profile GSD 5930 dishwasher. It works properly but doesn't drain either properly or completely. RESULT the dishes are always cleaned with somewhat dirty water and the unit is left with a full tub Check the drain hose, and the vacuum breaker for partial blockage. This can put enough back pressure on the pump that it is unable to fully drain the dishwasher during the cycle time. --Chuck |
#5
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GE Dishwasher not draining problem
For those interested (and I am not suggesting anyone in their right minds
should rely on the views of this complete novice) I have to thank those on these forums for your assistance and to Chuck for this solution wihch I suspected was causing the problem from day one. Needless to say, it was and before I started posting I had confirmed by my Super that when this happens, everyone calls out a plumber at huge expense and CUTS out that one way valve and replaces it with a new one. In practice if the valve is the problem the plumber will have solved it or if th blockage was the problem, replacing the valve will have let water flow through the pipe while the valve was being replaced and solved it as a by product as well. So people MAY be interested in my experience as no one seemed to think that anything could be done by undoing that nut on the top of the valve. I did this and found the interior to be exactly as described on the line drawing. The top comes off fairly easily. There is a simple flap in it. THere is generally nothing blocking between the flap and the drain for reasonably obvious reasons. But you can pick the flap up with a dental pick (cost in a flea market, approx 5 cents) and push START on the dishwasher. Followed by START on a GE unit five seconds later to stop it. This has the effect of pushing whatever is OBVIOUSLY blocking the line to the valve and hopefully past it. In my case an olive pip and a small piece of paper were the cause which was stopping the dishwasher from draining properly. It had been doing so in fact for a year or so with us wondering if the dishwasher needed changing (as everyone I suppose does when their dishwasher stops cleaning properly? As Chuck implies, the water isn't draining properly, the float is stopping water in put when the water in the unit reaches the proper level and the dishes are always being cleaned with dirty water) It may be advisable to siphon out whatever water is lying in the bottom of the dishwasher and you may need to repeat this process a few times but eventually whatever is blocking the line will come through and water will start spewing out of the top of the valve, meaning that you have unblocked it andwater is now flowing freely. Although not too much spews out, put the nut back on fairly quickly (while it is spewing). It doesn't SEEM to have been secured with any of that plumber's white tape to make it waterproof (I am not sure why) and I didn't put any back on, preferring to leave the brass to brass tight for the moment and see what happens. I may have to revise my opinion on that if it starts to leak? Suddenly hey presto, the whole dishwasher starts to clean properly as if it were new! The obvious question arises, why does a newish GE Profile dishwasher not have a filter in it to assure that it will keep on cleaning dishes properly? Why does GE insist on relying on a plastic sheet with holes in it and a sort of impeller on all their dishwashers to break up bits and try to stop this blockage happening when OBVIOUSLY this doesnt work? Do they pull this trick on their customers with their astronomically expensive Monogram units as well? Do ALL European dishwashers have filters? (The other obvious question is how quickly will I find that the constant heating up and cooling down of the metal parts in the valve every time very hot water goes through it will cause the nut to expand, contract and eventually loosen? Or will the water which is always in the valve actually prevent this happening?) Licensed to Quill "Chuck" wrote in message news:yHqoc.77881$kh4.4479691@attbi_s52... "Licensed to Quill" wrote in message ... LICENSED TO QUILL WROTE: my GE profile GSD 5930 dishwasher. It works properly but doesn't drain either properly or completely. RESULT the dishes are always cleaned with somewhat dirty water and the unit is left with a full tub Check the drain hose, and the vacuum breaker for partial blockage. This can put enough back pressure on the pump that it is unable to fully drain the dishwasher during the cycle time. --Chuck |
#6
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GE Dishwasher not draining problem
In article ,
"Licensed to Quill" wrote: my GE profile GSD 5930 dishwasher. --story about defective GE disahwasher snipped -- In 30+ years of home ownership, spread over 10+ different houses. a GE Dishwasher is by *far* the worst POS appliance I have ever encountered. Or had to repair. Frequently. For no good reason. It just breaks because it can. Isaac |
#7
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GE Dishwasher not draining problem
if you see the solenoid at the bottom of the motor/pump assembly spring open
and hear it click open then it's a good possibility your drian hose may be kinked or clogged...check it.... if you do not hear the solenoid getting energized check it to see if it is geting energized for the drain position of the pump instead of just the re-cycle mode for cleaning in the tub...if you ruled out voltage, clog, and the solenoid you have a bad timer..... hope this helps you |
#8
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GE Dishwasher not draining problem
Is there an "air cap" in the drain line? Whenever ours quit draining, the cap
was blocked. |
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