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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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Monitor hardware reset
Hi!
I bought a Dell D1025TM monitor in a site like eBay, from Brazil. All was fine, I was happy, until something weird happened. While I was playing, the game tried to change the game resolution in order to work, a very commom thing. But, when the game did it, my monitor went nuts! Almost all the front buttons dont work, only showing a small key in the lower left corner of the screen (showing they are locked), and the unlock option, through the menu, is not working. This menu is all messed up, showing more than one language, including japanese, and it´s image is all torn apart. The monitor configuration also changed, the brightness is really low, and the monitor assumed a "3D image" look (one of the screen modes the monitor offers), and it looked so bad I couldnt read a line. I searched for info in the net, and found out that this monitor is really sensitive to resolution changes (more people had the same problem, and even the guy that I bought it from had the same problem a few months later). Dell was exchanging the defective ones. I tried that, with no luck. In order to use it again, I opened it up and changed some of the configs from inside (like the focus, now I can read stuff), and screen position. But I can only use one resolution, others (that dont have saved config) are all messed up. Well, now that you´re aware of the problem, I will ask the question: Is there any way to do a hardware reset in a monitor? Maybe, if I reset the monitor "firmware", the monitor "program", I can get the controls working again. Any help? Thank you in advance, Ricardo Gorgrond, Brazil. |
#2
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Monitor hardware reset
Ricardo -Gorgrond- wrote: Hi! I bought a Dell D1025TM monitor in a site like eBay, from Brazil. All was fine, I was happy, until something weird happened. While I was playing, the game tried to change the game resolution in order to work, a very commom thing. But, when the game did it, my monitor went nuts! Almost all the front buttons dont work, only showing a small key in the lower left corner of the screen (showing they are locked), and the unlock option, through the menu, is not working. This menu is all messed up, showing more than one language, including japanese, and it´s image is all torn apart. The monitor configuration also changed, the brightness is really low, and the monitor assumed a "3D image" look (one of the screen modes the monitor offers), and it looked so bad I couldnt read a line. I searched for info in the net, and found out that this monitor is really sensitive to resolution changes (more people had the same problem, and even the guy that I bought it from had the same problem a few months later). Dell was exchanging the defective ones. I tried that, with no luck. In order to use it again, I opened it up and changed some of the configs from inside (like the focus, now I can read stuff), and screen position. But I can only use one resolution, others (that dont have saved config) are all messed up. Well, now that you´re aware of the problem, I will ask the question: Is there any way to do a hardware reset in a monitor? Maybe, if I reset the monitor "firmware", the monitor "program", I can get the controls working again. Any help? Thank you in advance, Ricardo Gorgrond, Brazil. Hi... Know nothing about your monitor, but until and unless someone more knowledgable offers better, wonder if it might not reset itself if you were to just unplug and disconnect it and leave it sit for a day or few? Take care. Ken |
#3
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Monitor hardware reset
In article ,
(Ricardo -Gorgrond-) wrote: }Hi! } }I bought a Dell D1025TM monitor in a site like eBay, from Brazil. All }was fine, I was happy, until something weird happened. } }While I was playing, the game tried to change the game resolution in }order to work, a very commom thing. But, when the game did it, my }monitor went nuts! Almost all the front buttons dont work, only }showing a small key in the lower left corner of the screen (showing }they are locked), and the unlock option, through the menu, is not }working. What does the RESET button do? from: http://support.ap.dell.com/docs/moni...1/controls.htm) The Reset button resets the adjustments to the factory settings. To reset the adjustments: 1. Press and quickly release the reset button when the on-screen display (OSD) displays for any of the control settings (brightness, contrast, pincushion, horizontal and vertical size/centering, rotation, and color temperature). This resets the setting currently in use for the current video mode. 2. Press and quickly release the reset button when the OSD is not displayed. This recalls all factory settings for the current video mode. 3. Press and hold the reset button for two seconds when no OSD is displayed to recall all factory settings for all video modes Stan. |
#4
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Monitor hardware reset
What does the RESET button do?
from: http://support.ap.dell.com/docs/moni...1/controls.htm) The Reset button resets the adjustments to the factory settings. To reset the adjustments: 1. Press and quickly release the reset button when the on-screen display (OSD) displays for any of the control settings (brightness, contrast, pincushion, horizontal and vertical size/centering, rotation, and color temperature). This resets the setting currently in use for the current video mode. 2. Press and quickly release the reset button when the OSD is not displayed. This recalls all factory settings for the current video mode. 3. Press and hold the reset button for two seconds when no OSD is displayed to recall all factory settings for all video modes Stan. I tried to leave it alone for some time... I started to use another monitor when the Dell one went nuts... but it didnt work. Thanks for the help anyway, Ken! Well, the reset button also doesn't work... when I press it, the same little green key shows up... and I cant change anything. But the reset button may not help me, if all he does is what is said above... it will only reset my configs, maybe even the only one that works now, and I will still be left with a locked monitor. As Dell didn't want to change it, guess I will have to stick with the defective one, until I can buy a new one... and it wont be another D1025TM, hehehe. If any one come up with a new idea, please leave a message! Thank you, Ricardo! |
#5
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Monitor hardware reset
Ricardo -Gorgrond- wrote: What does the RESET button do? from: http://support.ap.dell.com/docs/moni...1/controls.htm) The Reset button resets the adjustments to the factory settings. To reset the adjustments: 1. Press and quickly release the reset button when the on-screen display (OSD) displays for any of the control settings (brightness, contrast, pincushion, horizontal and vertical size/centering, rotation, and color temperature). This resets the setting currently in use for the current video mode. 2. Press and quickly release the reset button when the OSD is not displayed. This recalls all factory settings for the current video mode. 3. Press and hold the reset button for two seconds when no OSD is displayed to recall all factory settings for all video modes Stan. I tried to leave it alone for some time... I started to use another monitor when the Dell one went nuts... but it didnt work. Thanks for the help anyway, Ken! Well, the reset button also doesn't work... when I press it, the same little green key shows up... and I cant change anything. But the reset button may not help me, if all he does is what is said above... it will only reset my configs, maybe even the only one that works now, and I will still be left with a locked monitor. As Dell didn't want to change it, guess I will have to stick with the defective one, until I can buy a new one... and it wont be another D1025TM, hehehe. If any one come up with a new idea, please leave a message! Hi... I have one more if you're willing to invest a few more minutes... Turn the monitor on; let it warm up a little. Then press and hold the menu button for at least a minute or two, or if you can see anything at all, then until you see a change on the screen. If you see no change, then go for the full two minutes. Then release the menu button; wait patiently for another couple of minutes; then turn the monitor off. Turn it back on, and with any luck at all it will be unlocked for you. If this works, then follow Stan's instructions above to reset everything that needs resetting. Fingers crossed; good luck! Ken |
#6
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Monitor hardware reset
Hi...
I have one more if you're willing to invest a few more minutes... Turn the monitor on; let it warm up a little. Then press and hold the menu button for at least a minute or two, or if you can see anything at all, then until you see a change on the screen. If you see no change, then go for the full two minutes. Then release the menu button; wait patiently for another couple of minutes; then turn the monitor off. Turn it back on, and with any luck at all it will be unlocked for you. If this works, then follow Stan's instructions above to reset everything that needs resetting. Fingers crossed; good luck! Ken Tried Ken`s new idea. Didn`t work either. Thanks for the help, Ken! |
#7
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Monitor hardware reset
Ricardo -Gorgrond- wrote: Hi... I have one more if you're willing to invest a few more minutes... Turn the monitor on; let it warm up a little. Then press and hold the menu button for at least a minute or two, or if you can see anything at all, then until you see a change on the screen. If you see no change, then go for the full two minutes. Then release the menu button; wait patiently for another couple of minutes; then turn the monitor off. Turn it back on, and with any luck at all it will be unlocked for you. If this works, then follow Stan's instructions above to reset everything that needs resetting. Fingers crossed; good luck! Ken Tried Ken`s new idea. Didn`t work either. Thanks for the help, Ken! Hi... I guess I'm out of ideas then. That last was from the wife of a long time friend, who worked for Dell support until they were married. She's adamant that the way to reset a locked dell monitor is to hold the menu key until the icon disappears. She's not too technical, used to just read to users from a script, so she doesn't remember all the details. But she swears that holding in the menu button for a long time was the answer. Maybe if you want to waste a little more time, you could experiment with that just a bit more. Take care. Ken |
#8
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Monitor hardware reset
Response below...
"Ricardo -Gorgrond-" wrote in message om... Hi! I bought a Dell D1025TM monitor in a site like eBay, from Brazil. All was fine, I was happy, until something weird happened. While I was playing, the game tried to change the game resolution in order to work, a very commom thing. But, when the game did it, my monitor went nuts! Almost all the front buttons dont work, only showing a small key in the lower left corner of the screen (showing they are locked), and the unlock option, through the menu, is not working. This menu is all messed up, showing more than one language, including japanese, and it´s image is all torn apart. The monitor configuration also changed, the brightness is really low, and the monitor assumed a "3D image" look (one of the screen modes the monitor offers), and it looked so bad I couldnt read a line. I searched for info in the net, and found out that this monitor is really sensitive to resolution changes (more people had the same problem, and even the guy that I bought it from had the same problem a few months later). Dell was exchanging the defective ones. I tried that, with no luck. In order to use it again, I opened it up and changed some of the configs from inside (like the focus, now I can read stuff), and screen position. But I can only use one resolution, others (that dont have saved config) are all messed up. Well, now that you´re aware of the problem, I will ask the question: Is there any way to do a hardware reset in a monitor? Maybe, if I reset the monitor "firmware", the monitor "program", I can get the controls working again. Any help? Thank you in advance, Ricardo Gorgrond, Brazil. Hey Ricardo, funny you should run into this problem. About a month ago I installed the drivers for a Samsung LCD (secondary monitor) on a dualhead ATI card.. as soon as I rebooted the computer the Sony (primary screen) literally corrupted itself. It was a Sony CPD-G100 I think (15" CRT). The green key was on the screen all the time, and the menu was in a few languages simultaneously. The solution: find the reset button. Press it quickly once. Wait a minute, then press and HOLD it for about a minute.. you should notice when it recalls the factory settings as the key will disappear and the image size will probably reset to the default for the resolution/refresh. Turn it off, then on again and you should be up and running. Mine was a genuine Sony, not a Dell, so your milage may vary, but it probably has the same (or largely similar logic). Good Luck! -Dan |
#9
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Monitor hardware reset
Hey Ricardo,
funny you should run into this problem. About a month ago I installed the drivers for a Samsung LCD (secondary monitor) on a dualhead ATI card.. as soon as I rebooted the computer the Sony (primary screen) literally corrupted itself. It was a Sony CPD-G100 I think (15" CRT). The green key was on the screen all the time, and the menu was in a few languages simultaneously. The solution: find the reset button. Press it quickly once. Wait a minute, then press and HOLD it for about a minute.. you should notice when it recalls the factory settings as the key will disappear and the image size will probably reset to the default for the resolution/refresh. Turn it off, then on again and you should be up and running. Mine was a genuine Sony, not a Dell, so your milage may vary, but it probably has the same (or largely similar logic). Good Luck! -Dan Well, that didn´t work either. Guess I am totally out of luck. Thanks for the felp, Dan! |
#10
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Monitor hardware reset
sweet! thanks! This worked. I thought it was screwed up beyond repair when
the menu turned to jibberish, but holding reset til it flashed twice fixed the language problem. Strangely enough my friend with the same monitor had the same thing happen; his controls were locked. I told him how to turn it off and he fixed it too. Thanks! |
#11
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Monitor hardware reset
hmm my previous reply didn't seem to show up... well, just posting to say
that this worked for me. the gibberish menu was fixed by holding reset until the screen flashed twice. my friend's D1025TM had the gibberish AND the locking, so the "move to key icon, press left, then enter" unlocked it, and the reset fixed it. Thanks! |
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