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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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imac shuts down after power on
I'm working on an orange slot loading imac that powers on normally with
the turn on chime, but shuts down about 5 seconds later. The power light stays on (green), but the monitor and hard drive shut down. The 5v and 3.3v supplies to the logic board drop noticeably when the monitor shuts down, but this may be due to the sudden loss of most of the load on the power supply (the B+ to the monitor remains constant). Has anyone seen anything like this before? I suspect a monitor/SMPS problem, not a logic board problem. It has HV and vertical deflection before shut down. Apple's service manual is useless. -- Andy Cuffe |
#2
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imac shuts down after power on
You might want to make sure that there isn't a shutdown script in your startup folder (a popular joke around some offices). If you have the original CDROM that came with the iMac, try booting from it. If it lets you boot and run, then go check out the startup folder on your hard drive. Otherwise, if it still shuts down then you have a hardware issue. Also, try starting it up with the keyboard disconnected--a faulty powerswitch on the keyboard might create such a problem as well.
BTW, if you don't have the original CDROM (or any other that you can boot the iMac from) I believe that there is also a way to do a minimal power-up by holding down certain keys during powerup but I can't remember the sequence. - Jeff Andy Cuffe wrote: I'm working on an orange slot loading imac that powers on normally with the turn on chime, but shuts down about 5 seconds later. The power light stays on (green), but the monitor and hard drive shut down. The 5v and 3.3v supplies to the logic board drop noticeably when the monitor shuts down, but this may be due to the sudden loss of most of the load on the power supply (the B+ to the monitor remains constant). Has anyone seen anything like this before? I suspect a monitor/SMPS problem, not a logic board problem. It has HV and vertical deflection before shut down. Apple's service manual is useless. -- Andy Cuffe |
#3
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imac shuts down after power on
Jeff Wiseman wrote:
You might want to make sure that there isn't a shutdown script in your startup folder (a popular joke around some offices). If you have the original CDROM that came with the iMac, try booting from it. If it lets you boot and run, then go check out the startup folder on your hard drive. Otherwise, if it still shuts down then you have a hardware issue. Also, try starting it up with the keyboard disconnected--a faulty powerswitch on the keyboard might create such a problem as well. BTW, if you don't have the original CDROM (or any other that you can boot the iMac from) I believe that there is also a way to do a minimal power-up by holding down certain keys during powerup but I can't remember the sequence. I know it's a hardware problem. It never gets far enough to detect the hard drive, or even have the monitor warm up. I suspect that the monitor/power supply is at fault. -- Andy Cuffe |
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imac shuts down after power on
baltimore posted:
I know it's a hardware problem. It never gets far enough to detect the hard drive, or even have the monitor warm up. I suspect that the monitor/power supply is at fault. Tell us what it does do. Do you hear the startup chimes? Then what? What model Mac? What system do you have installed? Do you have a startup CD? Have you checked the battery? My old 638 CDV failed to start when the battery failed. Is your "psu.edu" Portland State? If yes, I could loan you a startup disk and some help. I have a copy of every Mac System since 6.0.4. Don |
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imac shuts down after power on
Dbowey wrote:
baltimore posted: I know it's a hardware problem. It never gets far enough to detect the hard drive, or even have the monitor warm up. I suspect that the monitor/power supply is at fault. Tell us what it does do. Do you hear the startup chimes? Then what? What model Mac? What system do you have installed? Do you have a startup CD? Have you checked the battery? My old 638 CDV failed to start when the battery failed. Is your "psu.edu" Portland State? If yes, I could loan you a startup disk and some help. I have a copy of every Mac System since 6.0.4. Don See my original post. The start up chime is normal, then about 5 seconds later (before the monitor warms up), the hard drive stops and the HV shuts off. The power light stays green, but dims slightly. The battery measures 3.6v. It's not my computer, so I can't say what's installed, or how the problem started. It can't be software because it does the same thing with the hard drive unplugged. Looks like a power supply problem to me, but everything looks good until it partially shuts down. I'm at Penn State and have access to copies of the OS. -- Andy Cuffe |
#6
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imac shuts down after power on
Andy posted:
It can't be software because it does the same thing with the hard drive unplugged. Unless you have a system on some device other than the HD, you must have the HD plugged in because that's where the system resides. By the way, Macs I have owned would boot and run without a monitor attached. Don |
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imac shuts down after power on
Dbowey wrote:
Andy posted: It can't be software because it does the same thing with the hard drive unplugged. Unless you have a system on some device other than the HD, you must have the HD plugged in because that's where the system resides. By the way, Macs I have owned would boot and run without a monitor attached. Don I know it won't boot without a hard drive. The problem is that the computer partially suts off before trying to boot. I should display the '?' icon untl it finds something to boot from. The monitor of an imac is also the power supply, so if it fails, the rest of the computer won't work. The 3.3v supply drops to about 2v when the monitor shuts down. -- Andy Cuffe |
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imac shuts down after power on
The monitor of an imac is also the power supply, so....
No, the monitor just happens to be in the same case with the cpu motherboard and power supply. Don |
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imac shuts down after power on
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#10
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imac shuts down after power on
On Thu, 13 Nov 2003 06:04:58 GMT, Andy Cuffe
wrote: I'm working on an orange slot loading imac that powers on normally with the turn on chime, but shuts down about 5 seconds later. The power light stays on (green), but the monitor and hard drive shut down. The 5v and 3.3v supplies to the logic board drop noticeably when the monitor shuts down, but this may be due to the sudden loss of most of the load on the power supply (the B+ to the monitor remains constant). Has anyone seen anything like this before? I suspect a monitor/SMPS problem, not a logic board problem. It has HV and vertical deflection before shut down. Apple's service manual is useless. -- try this, open the back and unhook the video connect and connect it to an external monitor if it powers and boots normall then its a problm with the flyback transformer which would have to be unsoldered and replaced, this was a common failing with a bunch of imacs. rubik |
#11
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imac shuts down after power on
rubik wrote:
On Thu, 13 Nov 2003 06:04:58 GMT, Andy Cuffe wrote: I'm working on an orange slot loading imac that powers on normally with the turn on chime, but shuts down about 5 seconds later. The power light stays on (green), but the monitor and hard drive shut down. The 5v and 3.3v supplies to the logic board drop noticeably when the monitor shuts down, but this may be due to the sudden loss of most of the load on the power supply (the B+ to the monitor remains constant). Has anyone seen anything like this before? I suspect a monitor/SMPS problem, not a logic board problem. It has HV and vertical deflection before shut down. Apple's service manual is useless. -- try this, open the back and unhook the video connect and connect it to an external monitor if it powers and boots normall then its a problm with the flyback transformer which would have to be unsoldered and replaced, this was a common failing with a bunch of imacs. rubik I spent some more timeon it today and I seem to be making some progress. For what ever reason, the monitor doesn't shut down now, but there are still problems. As soon as the monitor warms up it displays a raster with the pin balance badly misadjusted. The picture sides look like this )). The picture also has poor white balance and smears a lot unless the G2 is increased until the picture is much too bright. I connected the display adjustment memory jumper, booted from a CD and ran the display adjustment utility. As soon as the utility started (before I tried to adjust anything) the picture returned to normal. Gray scale and geometry were all reset to being perfect, so it couldn't have just restored the factory defaults. The good settings hold until the computer is restarted, then is returns to the way it was before (yes, I did save the settings in the adjustment utility). Obviously there's a problem with the monitor control circuit, or EEPROM. It seems that some, or all the factory settings get read incorrectly from the EEPROM on turn on, but they are still accessable to the display software. I'm going to investigate the CRT board which seems to contain all the control electronics. It can't be a software problem becuase it happens before it's even started to boot. -- Andy Cuffe |
#12
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imac shuts down after power on
Andy Cuffe wrote in message ...
rubik wrote: On Thu, 13 Nov 2003 06:04:58 GMT, Andy Cuffe wrote: I'm working on an orange slot loading imac that powers on normally with the turn on chime, but shuts down about 5 seconds later. The power light stays on (green), but the monitor and hard drive shut down. The 5v and 3.3v supplies to the logic board drop noticeably when the monitor shuts down, but this may be due to the sudden loss of most of the load on the power supply (the B+ to the monitor remains constant). Has anyone seen anything like this before? I suspect a monitor/SMPS problem, not a logic board problem. It has HV and vertical deflection before shut down. Apple's service manual is useless. -- try this, open the back and unhook the video connect and connect it to an external monitor if it powers and boots normall then its a problm with the flyback transformer which would have to be unsoldered and replaced, this was a common failing with a bunch of imacs. rubik I spent some more timeon it today and I seem to be making some progress. For what ever reason, the monitor doesn't shut down now, but there are still problems. As soon as the monitor warms up it displays a raster with the pin balance badly misadjusted. The picture sides look like this )). The picture also has poor white balance and smears a lot unless the G2 is increased until the picture is much too bright. I connected the display adjustment memory jumper, booted from a CD and ran the display adjustment utility. As soon as the utility started (before I tried to adjust anything) the picture returned to normal. Gray scale and geometry were all reset to being perfect, so it couldn't have just restored the factory defaults. The good settings hold until the computer is restarted, then is returns to the way it was before (yes, I did save the settings in the adjustment utility). Obviously there's a problem with the monitor control circuit, or EEPROM. It seems that some, or all the factory settings get read incorrectly from the EEPROM on turn on, but they are still accessable to the display software. I'm going to investigate the CRT board which seems to contain all the control electronics. It can't be a software problem becuase it happens before it's even started to boot. You can get a normal image on the monitor - Good - that indicates that the hardware is functioning normally. But the software doesn't seem to hold the settings - Hmmmmmm - Try patching the Apple Open Firmware. There's probably an update at the Apple.com site. |
#13
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imac shuts down after power on
Laurence Dishman wrote:
You can get a normal image on the monitor - Good - that indicates that the hardware is functioning normally. But the software doesn't seem to hold the settings - Hmmmmmm - Try patching the Apple Open Firmware. There's probably an update at the Apple.com site. I replaced several high ESR caps on the CRT board, went into the adjustment utility and changed all the setting by at least one value to force it to update all EEPROM settings and then I updated the firmware. So far it seems to be working properly again. I'm not sure why, but I think the firmware update was what fixed it. I can't imagine why this would be the case though. It had an up to date firmware version for the OS installed and it would have been impossible to do a firmware update normally because it went into ABL shutdown unless the screen control was turned way down. My only guess is that the firmware became corrupted. The owner said it happend when he installed some software. A virus maybe? Thanks for everyone's suggestions. -- Andy Cuffe |
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