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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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HP DV9000 no video.
This HP DV9000 boots up fine but there is no display video. I did some
checking and found out this is a very common problem. http://www.pointoflaw.com/archives/2...vidia-clas.php The GPU overheats and then the video stops functioning. I disassembled it and found the heat sink vents clogged with dust. I used my new, economical, 852D rework station to try and reflow the solder on the GPU though I don't think it got hot enough to melt the solder. I should have tested the external video before disassembling the entire thing but now with just the power adapter and RAM plugged in, the external video is working but the laptop screen flashes dimly once and that's it. My question is, since the external video is working, (it displays "No OS found,") does that mean the GPU is working fine and there is a problem with the laptop screen? Before disassembling it I tried using the special function key to switch the display output to the external monitor without the external monitor plugged in to see if it had inadvertently been switched to the external monitor only setting. That didn't work but now I'm wondering if with all the key pressing when there was no video, perhaps I left it in the state where it's now switched to external video only. In the interim, the CMOS battery was removed and I was wondering if that would reset the video to enable the laptop display. Let me summarize. 1. Unit came on. You could hear the Windows logon wav file. No display on screen. 2. Disassembled unit. Cleaned fan and heat sinks. Used rework station in attempt to reflow solder to GPU. 3. Reconnected the RAM and power supply with the motherboard attached to the case with a couple of screws. 4. Powered on, no laptop video but video works to external monitor. 5. Is the GPU good? 6. How to proceed next? Thanks for your reply. -- David Farber Los Osos, CA |
#2
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HP DV9000 no video.
David Farber wrote:
This HP DV9000 boots up fine but there is no display video. I did some checking and found out this is a very common problem. http://www.pointoflaw.com/archives/2...vidia-clas.php The GPU overheats and then the video stops functioning. I disassembled it and found the heat sink vents clogged with dust. I used my new, economical, 852D rework station to try and reflow the solder on the GPU though I don't think it got hot enough to melt the solder. I should have tested the external video before disassembling the entire thing but now with just the power adapter and RAM plugged in, the external video is working but the laptop screen flashes dimly once and that's it. My question is, since the external video is working, (it displays "No OS found,") does that mean the GPU is working fine and there is a problem with the laptop screen? Before disassembling it I tried using the special function key to switch the display output to the external monitor without the external monitor plugged in to see if it had inadvertently been switched to the external monitor only setting. That didn't work but now I'm wondering if with all the key pressing when there was no video, perhaps I left it in the state where it's now switched to external video only. In the interim, the CMOS battery was removed and I was wondering if that would reset the video to enable the laptop display. Let me summarize. 1. Unit came on. You could hear the Windows logon wav file. No display on screen. 2. Disassembled unit. Cleaned fan and heat sinks. Used rework station in attempt to reflow solder to GPU. 3. Reconnected the RAM and power supply with the motherboard attached to the case with a couple of screws. 4. Powered on, no laptop video but video works to external monitor. 5. Is the GPU good? 6. How to proceed next? Thanks for your reply. I dealt with the same model computer over the Christmas holiday. It is hard for me to imagine the video chip being a problem if the external video works. That being said, you are correct about MANY such computers having a video problem. I did the blow torch/ shield from the heat method, and the computer worked for about a day. Long enough to take all the data off the hard drive for the owner. To tell you the truth, I would not put too much labor into this model computer. Especially with it's history. You could be making a career choice. |
#3
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HP DV9000 no video.
Ken wrote:
David Farber wrote: This HP DV9000 boots up fine but there is no display video. I did some checking and found out this is a very common problem. http://www.pointoflaw.com/archives/2...vidia-clas.php The GPU overheats and then the video stops functioning. I disassembled it and found the heat sink vents clogged with dust. I used my new, economical, 852D rework station to try and reflow the solder on the GPU though I don't think it got hot enough to melt the solder. I should have tested the external video before disassembling the entire thing but now with just the power adapter and RAM plugged in, the external video is working but the laptop screen flashes dimly once and that's it. My question is, since the external video is working, (it displays "No OS found,") does that mean the GPU is working fine and there is a problem with the laptop screen? Before disassembling it I tried using the special function key to switch the display output to the external monitor without the external monitor plugged in to see if it had inadvertently been switched to the external monitor only setting. That didn't work but now I'm wondering if with all the key pressing when there was no video, perhaps I left it in the state where it's now switched to external video only. In the interim, the CMOS battery was removed and I was wondering if that would reset the video to enable the laptop display. Let me summarize. 1. Unit came on. You could hear the Windows logon wav file. No display on screen. 2. Disassembled unit. Cleaned fan and heat sinks. Used rework station in attempt to reflow solder to GPU. 3. Reconnected the RAM and power supply with the motherboard attached to the case with a couple of screws. 4. Powered on, no laptop video but video works to external monitor. 5. Is the GPU good? 6. How to proceed next? Thanks for your reply. I dealt with the same model computer over the Christmas holiday. It is hard for me to imagine the video chip being a problem if the external video works. That being said, you are correct about MANY such computers having a video problem. I did the blow torch/ shield from the heat method, and the computer worked for about a day. Long enough to take all the data off the hard drive for the owner. To tell you the truth, I would not put too much labor into this model computer. Especially with it's history. You could be making a career choice. Hi Ken, For $80 I can send the motherboard in to have the GPU reflowed and have a modified heat sink installed to keep it from overheating again. It comes with a 60 day warranty. The gentleman that fixes it says he's had a very high success rate and if he can't fix it, there's no charge and free return shipping. I'm curious enough to see if that will fix it for good. If this all works out, I'll let you know. Thanks for your reply. -- David Farber Los Osos, CA |
#4
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HP DV9000 no video.
On Thu, 16 Jul 2015 15:30:30 -0700, "David Farber"
wrote: For $80 I can send the motherboard in to have the GPU reflowed and have a modified heat sink installed to keep it from overheating again. It comes with a 60 day warranty. The gentleman that fixes it says he's had a very high success rate and if he can't fix it, there's no charge and free return shipping. I'm curious enough to see if that will fix it for good. If this all works out, I'll let you know. I also send out the boards for repair. I have the same hot air SMT desolding station, but have had lousy luck with reflowing the video chips. Of the various HP and Dell laptops with the alleged Nvidia problem, I've only successfully (long term) repaired 2 out of 7 attempts. The big problem is that I can't easily operate the motherboard outside of the case to see if I've succeeded. If I wanted to continue doing these repairs, I would need to build a fixture. There are three types of repairs for this problem. The cheap and easy fix is to reflow the BGA video chip and hope that it hold. It usually will if you don't bend the motherboard when you reinstall it. That's probably why both yours and my reflow jobs were failing after a few days. The not so cheap solution is to remove the chip, clean up the pads, and reflow solder a new chip in it's place. That's much more work, more expensive, but far more reliable. There are also those that will remove the chip, clean off both the chip and the PCB, and reball the motherboard. I've only had one of those done, and it worked just fine, proving that there's probably nothing wrong with the Nvidia video chips. It's possible that the vendors that replace the chips are using recycled chips in this manner. Some people have made a business out of replacing the chips, so prices have fallen. http://www.ebay.com/itm/230491379295 Ask your vendor if they replace and/or reball the video chip. If so, they're probably ok. If they only reflow the existing chip with a heat gun or oven, you may have problems. Incidentally, I had no luck when I tried to reflow the motherboard in a toast oven. I only did one and it was totally dead when I was done. Oops. However, these JetDirect cards worked 100%. However, LJ2300 controller cards had only one success out of three: http://802.11junk.com/jeffl/pics/repair/BGA%20reflow/ -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#5
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HP DV9000 no video.
Jeff Liebermann wrote:
On Thu, 16 Jul 2015 15:30:30 -0700, "David Farber" wrote: For $80 I can send the motherboard in to have the GPU reflowed and have a modified heat sink installed to keep it from overheating again. It comes with a 60 day warranty. The gentleman that fixes it says he's had a very high success rate and if he can't fix it, there's no charge and free return shipping. I'm curious enough to see if that will fix it for good. If this all works out, I'll let you know. I also send out the boards for repair. I have the same hot air SMT desolding station, but have had lousy luck with reflowing the video chips. Of the various HP and Dell laptops with the alleged Nvidia problem, I've only successfully (long term) repaired 2 out of 7 attempts. The big problem is that I can't easily operate the motherboard outside of the case to see if I've succeeded. If I wanted to continue doing these repairs, I would need to build a fixture. There are three types of repairs for this problem. The cheap and easy fix is to reflow the BGA video chip and hope that it hold. It usually will if you don't bend the motherboard when you reinstall it. That's probably why both yours and my reflow jobs were failing after a few days. The not so cheap solution is to remove the chip, clean up the pads, and reflow solder a new chip in it's place. That's much more work, more expensive, but far more reliable. There are also those that will remove the chip, clean off both the chip and the PCB, and reball the motherboard. I've only had one of those done, and it worked just fine, proving that there's probably nothing wrong with the Nvidia video chips. It's possible that the vendors that replace the chips are using recycled chips in this manner. Some people have made a business out of replacing the chips, so prices have fallen. http://www.ebay.com/itm/230491379295 Ask your vendor if they replace and/or reball the video chip. If so, they're probably ok. If they only reflow the existing chip with a heat gun or oven, you may have problems. Incidentally, I had no luck when I tried to reflow the motherboard in a toast oven. I only did one and it was totally dead when I was done. Oops. However, these JetDirect cards worked 100%. However, LJ2300 controller cards had only one success out of three: http://802.11junk.com/jeffl/pics/repair/BGA%20reflow/ Hi Jeff, I just sent an e-mail to the eBay vendor you linked and directly quoted your question about whether or not they do just a reflow or replace and/or reball the chip. It turns out the guy that I was going to send my board to for an $80 repair needs the entire laptop so I nixed that idea. Thanks for your reply. -- David Farber Los Osos, CA |
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