HP Scanner help
Oppie wrote: Oh Crud! I snagged the power cord of my HP scanjet 3300 scanner yesterday and it fell on the floor. The lamp comes on and the motor will move the carriage. Nothing appears to be out of place or visably broken but it will not complete the calibration prior to scaning and comes back with an error 2117. I opened it all up and again, nothing appears to be out of wack. The lens and mirrors are all sitting properly. The home flag on the underside of the top cover (used to get home position on carriage) is intact as is the white/black reference strips just rearward of the document window. Anybody have some clues on how to trobleshoot past this point. I tried HP support [being ever hopeful] and all they could tell me was things that I already found in the FAQ or to 'download new software'. None of it was useful. I'm hoping that there may be some sort of diagnostic available. Copied to sci.electronics.repair Graham |
HP Scanner help
"Eeyore" wrote in message ... Oppie wrote: Oh Crud! I snagged the power cord of my HP scanjet 3300 scanner yesterday and it fell on the floor. The lamp comes on and the motor will move the carriage. Nothing appears to be out of place or visably broken but it will not complete the calibration prior to scaning and comes back with an error 2117. I opened it all up and again, nothing appears to be out of wack. The lens and mirrors are all sitting properly. The home flag on the underside of the top cover (used to get home position on carriage) is intact as is the white/black reference strips just rearward of the document window. Anybody have some clues on how to trobleshoot past this point. I tried HP support [being ever hopeful] and all they could tell me was things that I already found in the FAQ or to 'download new software'. None of it was useful. I'm hoping that there may be some sort of diagnostic available. Copied to sci.electronics.repair My out of warranty HP scanner died on its own a while back, so having little to lose I opened it up and found an IC in a socket. I wedged it out and reinserted it and it has worked ever since! I doubt that you will be so lucky, but what the heck! |
HP Scanner help
Eeyore wrote:
Oppie wrote: Oh Crud! I snagged the power cord of my HP scanjet 3300 scanner yesterday and it fell on the floor. The lamp comes on and the motor will move the carriage. Nothing appears to be out of place or visably broken but it will not complete the calibration prior to scaning and comes back with an error 2117. I opened it all up and again, nothing appears to be out of wack. The lens and mirrors are all sitting properly. The home flag on the underside of the top cover (used to get home position on carriage) is intact as is the white/black reference strips just rearward of the document window. Anybody have some clues on how to trobleshoot past this point. I tried HP support [being ever hopeful] and all they could tell me was things that I already found in the FAQ or to 'download new software'. None of it was useful. I'm hoping that there may be some sort of diagnostic available. Copied to sci.electronics.repair Graham freecycle |
HP Scanner help
wrote in message ups.com... freecycle It may come to that but I'm a hopeless optimist about trying to fix things myself. Even an abject failure is a learning opportunity to understand how these things work. I'm an engineer and any tidbit I can pick up in repairing may serve well in the future. |
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