Jon Elson wrote:
bob prohaska wrote:

I'm faced with buying a new washing machine and very uneasy
about the electronic controls used today. Does anybody have
experience getting service information for popular brands
like LG, GE or Speed Queen? Dealers won't even talk about
service information and I couldn't find much of anything on
manufacturer's websites.
AVOID the Korean machines (LG and Samsung) at all costs. They are designed
to fall apart at less than 3 years. Parts and repair info are hard to come
by. I've got a 12 year old Kenmore that has had its share of problems, but
I have been able to keep it running with a little bit of effort.
Relays burned out on the control board, drain pumps have worn out, and I've
replaced the main bearing and seal several times. I did get hold of the
maintenance manual from a kindly service guy who was, I guess, embarrassed
that I already knew more about it than he did. It has some diagnostic
procedures you get into by holding down three buttons at once. Quite
helpful to figure out what is wrong.

This. Do not buy foreign made appliances. No parts, no support. Make note
that the GE name was sold to the chi-coms and if the product was not made
in the US, good luck.