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Jim GM4 DHJ ... Jim GM4 DHJ ... is offline
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Default OT Halfords rant

On 16/09/2020 08:42, michael adams wrote:
"Jim GM4DHJ ..." wrote in message
...
On 16/09/2020 07:29, David Wade wrote:
On 15/09/2020 16:22, Jim GM4 DHJ ... wrote:
Goes to buy brake cable for bike flung it on counter boy scans it I stick my card on
the machine....he asks do you have an email address ...I say no ...he asks something
else...I say no anyway .....I lift my card off machine and go to lift cable...he
shouts nastily YOU HAVEN'T PAID YET....to which I say well if you weren't farting
about asking stupid questions the payment would have gone through ten seconds
ago.......

If he didn't ask the stupid questions he would be sacked, i bet they check with
mystery shoppers...
... so why take it out on some underpaid minion because some idiot in control
implements policies you don't like...

Dave
G4UGM


because I don't like their policies ......


Well shop somewhere else then. Halfords don't hold a monopoly on brake
cables which are a pretty standard item assuming a customer is capable
of cutting them to length themselves. Brake cables from some/most suppliers
even have different shaped nipples at each end to suit different levers.
There are probably loads on eBay assuming you have a letter box of some
description.

It's hardly the lowly paid assistants fault if he finds himself having to
deal with the type of customer who doesn't seem to realise they can buy
brake cables in loads of places is it ? Day in and day out. What you don't
seem to realise is that is people like you who keep outfits like Halfords
in business in the first place.

If I had a sentimental attachment to local bike shops, all currently being
run single handedly by the 60 year old grandsons of their founders back in
190whenever, now all facing retirement and hefty rate increases, which I don't.
I'd say its people like you who are responsible for so many LBS's going out
business in the first place, as nobody wants to take them on.

and if another check out person asks me if I have a stupid netctar card
again I will scream......why is it only Sainsbury that does that ? ....


So use the self service checkouts then. That's what they're there for.
The few assistants that remain are encouraged to interact with customers
precisely because its assumed that those customers are either too confused
to be able to use the machines or are desirous of human contact.

Given you seem to spend so much of your time going out of your way
to make life difficult for yourself, its maybe no surprise that you have
such anger issues


michael adams

...




ok WHY when I go into a shop for a look around FIVE people ask if they
can help me and if I go into buy something there is no bugger is about? ....