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Default HP Laserjet 3800n paper feeding problems

Thank you all for the replies.

I had the service manual; my problem is described in the jams part and
it recommends N_Cook's solution. I will try it as soon as police allows
me to go out and buy paper.

The paper separation pad looks worn, it looks like someone used sand
paper with it. I will look for a replacement in my company's retired
printers or a new one.

--
Saludos
Miguel Giménez