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N_Cook N_Cook is offline
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Default Code entry door-lock problem

On 17/07/2019 08:40, Rheilly Phoull wrote:
On 17/07/2019 3:31 pm, N_Cook wrote:
Internal security door, battery powered, changing battery made no
difference, maker unknown.
For some people would work normally and others would repeat 30 or 40
times and still no delatching, so invalidly locked out.
Normal proceedure is enter 4 digit code , blue light, turn handle and
enter. If red back-light to the keypad then wrong number entered.
What might be the problem, each of 30 attempts session say, blue light
each time and a slight click of a relay or maybe a solenoid , but no
mechanical delatching. Never a buzz sound of say a current limited bad
contact to the solenoid , not fully energised coil and oscillation
effect. Of course try holding the handle down, not holding handle,
forcing handle up/down.sideways, pulling/pushing door makes no
difference.




I would first confirm that the solenoid was working properly by
seperately powering it.


Unfortunately its not mine, its inside a venue I hire, but I'm one of
the people it refuses to work with.
The management have brought in the company who supplied it and they
"changed the lock" whatever that means, but the same problem.
I suspect a mechanical misalignment problem due to someone being
locked-out, validlt or invalidly, and very forcibly straining the
door/lock as their seems more of a gap at closure of the door , to the
frame, than I'd expect for a door.

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