On 15/03/2019 14:33, Robin wrote:
On 15/03/2019 14:06, GB wrote:
Very odd servicing options from Vaillant.

They do a fixed price repair for £311. This covers most parts,
excluding the expensive bits like the big circular heat exchanger and
the expansion vessel. (Why not the expansion vessel? It's not that
expensive, surely?)

Or for £312 they do 6 months cover from Domestic & General. This
covers any repairs needed during the 6 months, up to £1500 total,
including the initial repair.

It seems a no-brainer to go for the D&G option, then cancel after the
6 months.Â* What am I missing?


ISTM a key difference is that Vaillant's price is (patently) for a fault
you already have, D&G's price is for insurance which (as usual) doesn't
cover pre-existing faults.

I have no idea how (if at all) D&G enforce the exclusion.

talking to 'er indoors made me realise I may have misunderstood what is
meant when the Repair & Care plan has "If we can't fix your initial
fault, we'll refund any monies paid up until that point". I'd taken
that to mean "the first fault after you sign up for the cover". But I
agree it could mean "the fault that led you to sign up". If so, it
looks the better buy - but I'm underwhelmed by the absence of any
obvious way to see the detailed T&Cs.

--
Robin
reply-to address is (intended to be) valid