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Wade Garrett Wade Garrett is offline
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Default Home Phone Wiring Repair

On 4/28/16 8:47 AM, wrote:
My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring.

I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so.

I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below.

I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone.

So I'm thinking this is not a problem in the wiring or equipment in my home.

I'm asking if anyone sees flaws in my analysis.

Will Verizon install an NID in or outside at no charge?

Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet.

Thanks for any expertise you can offer.

Check for dial tone and service in the service connection box on the
outside of your house.

Unscrew/open the outer user-accessible door and plug in a known good
plain phone (no batteries or separate power connection required).

No signal there? It's the carrier's problem. Got a signal? it's your

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