Michael A. Terrell wrote:
Joerg wrote:
amdx wrote:
Hi All,
I'm on a boat, about 170ft from the utility post.
Recently our cable company switched to the wonderful world of
Digital TV. I got the new digital converter and had no picture.
I took the box back and got a second box, still no picture. So now I
suspect a weak signal and confirm that it is the cable length. The cable
company came out and gave me a better cable than I had installed. At
this point I have a picture but it is intermittent. The signal at the
utility post has 3 outputs and had a four way splitter, I suggested the
cable guy put in two 2 way splitters and give me the stronger (first) tap.
That got my signal to work almost all the time. I'd like to get the
signal to work 100% of the time.
Looks like the cable guys screwed up.


In your opinion.


If their company cable box doesn't deliver a useful and reliable signal
I call that screwed up. One pays for a service and expects to either get
it delivered as promised or money back.


... If they are delivering the level called for in
their franchise, they didn't screw up. It has always been up to the
customer to pay for or provide extra equipment for non standard
installs.


Mike's install does not sound non-standard. 170ft cable drop towards
premises which is fairly normal, plus the cable company's set-top box.

--
Regards, Joerg

http://www.analogconsultants.com/