Thread: Switching Land Line Phone Companies
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Jim Redelfs Jim Redelfs is offline
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Default Switching Land Line Phone Companies
In article ,
(Murriel) wrote:

Is it true that if you switch to a local mom & pop outfit, Verizon
still has to correct infrastructure problems such as static that
emanates from outside the house?

Yes, if your "mom & pop outfit" uses Verizon's facilities.

If so, how does this work? Do you complain to your new local phone
provider who then contacts Verizon?

Yes. You deal SOLELY with your new phone company - for service orders,
repair requests - everything. They, in turn, pass the issue to Verizon.

Many "mom and pop" telcos keep banker's hours, live answering calls only
between 8-5, Monday through Friday, whether for billing inquiries,
service orders or repair reports.

Will Verizon still deliver phone directories to you even though you
have dumped them?

That's hard to say and probably depends on the provisions of their
contract with your new "mom and pop" telco.

With competition in the directory business, many (most?) "incumbent"
telcos quit allowing their technicians to carry the grandfathered
directory on their van for delivery to customers lest the competing
company/companies cry "foul" and require the techs to deliver EVERYONE's
directory.

A simple call to the directory company of your choice should have any
number of FREE books on your porch in a few days.
--

JR
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JR

Power Mac G4 1.25 GHz SP
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