Smitty Two wrote:

I was in email contact with an agent recently, and decided that she was
not responsive enough to my needs, so I informed her I would look
elsewhere. That seemed acceptable to her at first, but after a couple of
days of chewing on it, she apparently went off the deep end,
constructing a vicious written attack that I would characterize as rabid
or psychotic.

I have written to the owner and manager of the Century 21 franchise for
whom she works, but since she's a top seller for him, I'm not holding my
breath that he'll concern himself too much with my complaint.

So do any of you happen to know whether there is a procedure for formal
redress of grievances against agents? Are they sworn to uphold some sort
of code of ethics? Does Century 21 censure its agents if they misbehave,
or are individual franchises free to operate however they choose?


I haven't read all of this thread, and I'm interested mostly because it
has run on so long. Is it correct
that you had no contract with her? You were an interested buyer? Just
for curiosity, what was the
essence of what the realtor said that was offensive? If you have
already written to her agency, and you
don't have a financial investment, I have trouble understanding what was
so offensive. If she made
remarks that might come under discrimination laws, I can understand
taking it further. O/w, she is just
not a likeable person, which is much more of a problem for her than for
you, it would seem. Being
offended by email by an almost complete stranger just doesn't seem like
a big deal to me.