"Smitty Two" wrote in message
news
I was in email contact with an agent recently, and decided that she was
not responsive enough to my needs, so I informed her I would look
elsewhere. That seemed acceptable to her at first, but after a couple of
days of chewing on it, she apparently went off the deep end,
constructing a vicious written attack that I would characterize as rabid
or psychotic.

I have written to the owner and manager of the Century 21 franchise for
whom she works, but since she's a top seller for him, I'm not holding my
breath that he'll concern himself too much with my complaint.

So do any of you happen to know whether there is a procedure for formal
redress of grievances against agents? Are they sworn to uphold some sort
of code of ethics? Does Century 21 censure its agents if they misbehave,
or are individual franchises free to operate however they choose?

First of all, "Real Estate Agent Ethics" is an oxymoron.
Secondly, all agents or their agencies have to be licensed by the State they
operate in. You have to find the State agency that issues licenses to real
estate brokers and file a complaint there.