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#1
Posted to rec.woodworking
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Hats off to a couple of vendors!
I recently went to Woodworkers Supply looking for a DC bag and got
inadequate data on what part number fit what DC. Suggested to Internet guru, I think was the title, that data provided was inadequate and zip response. Then mailed Customer Service Manager about my concern and he sent a part number for my DC. Got a 14" diameter bag to "fit" a 5" flange and told him what I thought. He apologized and sent the correct bag at no cost. Got a bag About 14" by maybe 30" that will be sent for shipping costs rather that clutter the landfill. Crank and plug for Router Raizer were "lost" in cross country move and I called the 1-800 umber trying to order replacements. Couldn't order them but got them gratis as a PR gesture. Sure is NICE dealing with people who care! Found the parts several days after the call but still glad for the response I got from both! |
#2
Posted to rec.woodworking
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Hats off to a couple of vendors!
wrote in message ... I recently went to Woodworkers Supply looking for a DC bag and got inadequate data on what part number fit what DC. Suggested to Internet guru, I think was the title, that data provided was inadequate and zip response. Then mailed Customer Service Manager about my concern and he sent a part number for my DC. Got a 14" diameter bag to "fit" a 5" flange and told him what I thought. He apologized and sent the correct bag at no cost. Got a bag About 14" by maybe 30" that will be sent for shipping costs rather that clutter the landfill. Is it just me? I mean - sometimes it is... getting old does take its toll. But... I had a hell of a time reading and understanding what this post was about. I had to read it a few times to finally understand that the poster is offering something for free. Complete sentences - or at least more complete sentences sure make reading easier. To me this just read like a bunch of disconnected thoughts. -- -Mike- |
#3
Posted to rec.woodworking
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Hats off to a couple of vendors!
"Is it just me? I mean - sometimes it is... getting old does take its
toll. But... I had a hell of a time reading and understanding what this post was about. I had to read it a few times to finally understand that the poster is offering something for free. Complete sentences - or at least more complete sentences sure make reading easier. To me this just read like a bunch of disconnected thoughts. -- " It's not just you. Bad grammar, bad spelling, it is rampant in newsgroups. It is also becoming wide spread in other communications as well. Somewhere along the line the belief arose that proper English is not necessary when entered with a keyboard. One of my pet peeves. Of course now that we have decided to bend over for the criminal element below the border and accept Spanish as a national language, as well as their criminal behavior, it can only get worse. But we don't want to go down THAT road in a friendly woodworking newsgroup, now do we...;+} -jtpr |
#5
Posted to rec.woodworking
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Hats off to a couple of vendors!
It's not just you.
"Mike Marlow" wrote in message ... wrote in message ... I recently went to Woodworkers Supply looking for a DC bag and got inadequate data on what part number fit what DC. Suggested to Internet guru, I think was the title, that data provided was inadequate and zip response. Then mailed Customer Service Manager about my concern and he sent a part number for my DC. Got a 14" diameter bag to "fit" a 5" flange and told him what I thought. He apologized and sent the correct bag at no cost. Got a bag About 14" by maybe 30" that will be sent for shipping costs rather that clutter the landfill. Is it just me? I mean - sometimes it is... getting old does take its toll. But... I had a hell of a time reading and understanding what this post was about. I had to read it a few times to finally understand that the poster is offering something for free. Complete sentences - or at least more complete sentences sure make reading easier. To me this just read like a bunch of disconnected thoughts. -- -Mike- |
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