[Shimshams]

Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to
five years for £96, using a company called Smart and Cook who appear to
run the Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not me)
or, as so many extended warrantys, might just be full of weaselling out
if ever called on.

Any experience with this scheme or other advice gratefully received!

[Kipper at sea]

On Jan 13, 9:44*am, Shimshams wrote:
Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to
five years for £96, using a company called Smart and Cook who appear to
run the Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not me)
or, as so many extended warrantys, might just be full of weaselling out
if ever called on.

Any experience with this scheme or other advice gratefully received!

EU Consumer Rights - Britain Has 6 Years Warranty
EU Directive (1999/44/EC)

Hi everyone
Did you know that when you buy goods in Britain, they are covered by a
statutory 6 years warranty (yes - SIX!) ... not the 12 months +
additional extra cover that's widely paraded across Britain's stores.

Don't believe me? Well it was discussed on Radio 5 Live, Victoria
Derbyshire show yesterday 28 May 2009. Maybe you were listening to it?

follow this link, scroll down to: That piece of EU legislation you've
all been asking for...
http://www.bbc.co.uk/blogs/victoriaderbyshire/

The standard EU warranty on goods is 2 years across Europe, some
Countries its more. The guy on Victoria' show said it's 6 years for
Britain.

Most stores across Britain are not even aware of this EU Directive.
They soon will, and they gotta abide by it.

So... print off the Word or PDF document (page seven)
http://ec.europa.eu/publications/boo...4/index_en.htm
keep it handy, and show it to the manager of the store when you return
your faulty goods up to 6 years later.

For more info about this, don't ask me. I'm just passing on this info.

[Kipper at sea]

On Jan 13, 9:49*am, Kipper at sea wrote:
On Jan 13, 9:44*am, Shimshams wrote:

Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to
five years for £96, using a company called Smart and Cook who appear to
run the Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not me)
or, as so many extended warrantys, might just be full of weaselling out
if ever called on.

Any experience with this scheme or other advice gratefully received!

*EU Consumer Rights - Britain Has 6 Years Warranty
EU Directive (1999/44/EC)

Hi everyone
Did you know that when you buy goods in Britain, they are covered by a
statutory 6 years warranty (yes - SIX!) ... not the 12 months +
additional extra cover that's widely paraded across Britain's stores.

Don't believe me? Well it was discussed on Radio 5 Live, Victoria
Derbyshire show yesterday 28 May 2009. Maybe you were listening to it?

follow this link, scroll down to: That piece of EU legislation you've
all been asking for...http://www.bbc.co.uk/blogs/victoriaderbyshire/

The standard EU warranty on goods is 2 years across Europe, some
Countries its more. The guy on Victoria' show said it's 6 years for
Britain.

Most stores across Britain are not even aware of this EU Directive.
They soon will, and they gotta abide by it.

So... print off the Word or PDF *document (page seven)http://ec.europa.eu/publications/boo...4/index_en.htm
keep it handy, and show it to the manager of the store when you return
your faulty goods up to 6 years later.

For more info about this, don't ask me. I'm just passing on this info.

Product guarantees
‘How long are guarantees on consumer goods valid?’
Viktor used to live in Germany, where it is common for products to
have manufacturers’ guarantees
of five years. In March 2005, he bought a new washing machine in his
home town of
Eger in Hungary, but it started to leak water in April 2006.
‘I complained to the Hungarian representative of the manufacturer, but
they didn’t want
to know. They said in Hungary there is only a one-year guarantee, not
five years. What
can I do?’
In this case, Viktor’s rights as an EU
consumer are not being respected by
the Hungarian representative of the
manufacturer. The fact is that a twoyear
guarantee applies for the sale of
all consumer goods everywhere in
the EU (Directive 1999/44/EC). In
some countries, this may be more, and
some manufacturers also choose to
offer a longer warranty period.
When you buy a new product, it should
look and function exactly how it was
advertised. But do you know what your
rights are if your new coffee machine
leaks, or if a green door is delivered
instead of the blue one you ordered?
The vast majority of purchases and
transactions in Europe take place with
no reason for complaint. However, if
you do have reason to complain, you
should be aware that the following
rights and responsibilities apply everywhere
in the EU:
• If the item you bought does not look
or function as it was advertised, or if
it is not satisfactory, you have the
right to have the item replaced or
to get your money back if the replacement
was not completed in a
reasonable time at no extra cost.
• If you buy goods that turn out to be
faulty, manufacturers must compensate
you for any personal injury or
damage caused to property.
• When you buy goods or services by
post, telephone, fax or through the
Internet from a professional trader,
you have the same rights in relation
to guarantees as if you had bought
them in a shop.
Further information:A two-year guarantee
applies to the sale
of all consumer goods
everywhere in the EU.
ec.europa.eu/consumers/cons_int/safe_shop/guarantees/index_en.htm

[Peter Crosland]

"Shimshams" wrote in message
...
Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to five
years for £96, using a company called Smart and Cook who appear to run the
Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not me)
or, as so many extended warrantys, might just be full of weaselling out if
ever called on.

Any experience with this scheme or other advice gratefully received!

I have insured my boiler with S&C and their predecessors for many years and
have found them very good to deal with when I made a claim. In real life the
warranty represents very good value. When I replaced my old boiler with a
Grant boiler I took up the extended warranty. So far I have not had to claim
on it but a single claim would usually exceed to premium.

Peter Crosland

[geoff]

In message , Shimshams
writes
Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to
five years for £96, using a company called Smart and Cook who appear to
run the Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not
me) or, as so many extended warrantys, might just be full of weaselling
out if ever called on.

Any experience with this scheme or other advice gratefully received!


You have to look into exactly what is and what isn't covered


--
geoff

[geoff]

In message
,
Kipper at sea writes
On Jan 13, 9:44*am, Shimshams wrote:
Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to
five years for £96, using a company called Smart and Cook who appear to
run the Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not me)
or, as so many extended warrantys, might just be full of weaselling out
if ever called on.

Any experience with this scheme or other advice gratefully received!

EU Consumer Rights - Britain Has 6 Years Warranty
EU Directive (1999/44/EC)

Hi everyone
Did you know that when you buy goods in Britain, they are covered by a
statutory 6 years warranty (yes - SIX!) ... not the 12 months +
additional extra cover that's widely paraded across Britain's stores.

Don't believe me? Well it was discussed on Radio 5 Live, Victoria
Derbyshire show yesterday 28 May 2009. Maybe you were listening to it?

follow this link, scroll down to: That piece of EU legislation you've
all been asking for...
http://www.bbc.co.uk/blogs/victoriaderbyshire/

The standard EU warranty on goods is 2 years across Europe, some
Countries its more. The guy on Victoria' show said it's 6 years for
Britain.

Most stores across Britain are not even aware of this EU Directive.
They soon will, and they gotta abide by it.

So... print off the Word or PDF document (page seven)
http://ec.europa.eu/publications/boo...4/index_en.htm
keep it handy, and show it to the manager of the store when you return
your faulty goods up to 6 years later.

For more info about this, don't ask me. I'm just passing on this info.

I think you'll find that its up to 6 years - and if e.g. Your washing
machine died after 4 years that you could claim a proportion of this
back, not a replacement after 6 years

And - you would probably have to take out a small claim to recover any
money


--
geoff

[Cash]

Kipper at sea wrote:
On Jan 13, 9:44 am, Shimshams wrote:
Just had a new Grant Vortex Eco condensing oil boiler fitted. It
comes with two years cover. There is the opportunity to extend the
cover to five years for £96, using a company called Smart and Cook
who appear to run the Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of
a problem, and that any work would have to be done by a tradesman,
not me) or, as so many extended warrantys, might just be full of
weaselling out if ever called on.

Any experience with this scheme or other advice gratefully received!

EU Consumer Rights - Britain Has 6 Years Warranty
EU Directive (1999/44/EC)

Hi everyone
Did you know that when you buy goods in Britain, they are covered by a
statutory 6 years warranty (yes - SIX!) ... not the 12 months +
additional extra cover that's widely paraded across Britain's stores.

Don't believe me? Well it was discussed on Radio 5 Live, Victoria
Derbyshire show yesterday 28 May 2009. Maybe you were listening to it?

follow this link, scroll down to: That piece of EU legislation you've
all been asking for...
http://www.bbc.co.uk/blogs/victoriaderbyshire/

The standard EU warranty on goods is 2 years across Europe, some
Countries its more. The guy on Victoria' show said it's 6 years for
Britain.

Most stores across Britain are not even aware of this EU Directive.
They soon will, and they gotta abide by it.

So... print off the Word or PDF document (page seven)
http://ec.europa.eu/publications/boo...4/index_en.htm
keep it handy, and show it to the manager of the store when you return
your faulty goods up to 6 years later.

For more info about this, don't ask me. I'm just passing on this info.

That info isn't entirely true as there is no *warranty* for wear and tear or
owner abuse - it covers only inherent, latent defects in manufacture and
materials and *YOU* have to actually prove that once the goods are over 6
months old.

As a matter of interest, from the brief 'reads' that I have had on the EU
thing, that is by far inferior to the current Sale of Goods Act 1979 (as
amended) that we have in the UK.

Better to take out a good quality extended insurance cover that will cover
wear and tear rather than rely on the SoGA for that type of claim.

Cash

[Michael Chare]

"Shimshams" wrote in message
...
Just had a new Grant Vortex Eco condensing oil boiler fitted. It comes
with two years cover. There is the opportunity to extend the cover to five
years for £96, using a company called Smart and Cook who appear to run the
Grant warranty scheme for them.

Does the panel think this is worthwhile (given the potential cost of a
problem, and that any work would have to be done by a tradesman, not me)
or, as so many extended warrantys, might just be full of weaselling out if
ever called on.

Any experience with this scheme or other advice gratefully received!

The way that I look at it is that it can't be a good be a good bet for the
insurance company and you. Further you are not protecting yourself against a
very large loss such as your house burning down, or might be incurred in a
motor vehicle accident. So for that reason I avoid all extended warranties.
In the case of oil boilers there is a reasonable chance of my being able to
indentify any part that fails and replacing it.


--
Michael Chare

[Harry Bloomfield[_3_]]

It happens that Kipper at sea formulated :
EU Consumer Rights - Britain Has 6 Years Warranty
EU Directive (1999/44/EC)

It is upto six years, depending upon the product type, how much was
paid and how long a reasonable person would expect the item to perform
faultlessly.

--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk