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Jim Grunewald
 
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Default Genie garage door opener problem

I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or alternately,is
there a way to override the photocell thingies? I don't have any small
children or animals I have to worry about and I'd just as soon not fool
with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim
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Muff
 
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Default Genie garage door opener problem

Might be that the photo cells are a bit out of alignment with each other.
Does it flash when the door is open or when closed or do they flash all the
time? I had an ant crawl across one of the cells one time and the door
stopped in its tracks!! Another problem are the new hurricane braces on the
inside of the door. If the cells are not properly mounted the lower brace
could break the cell beam just before the door is full closed.

Don't you love it when companies say call and their customer service provide
no service!!!!
Muff


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"Jim Grunewald" wrote in message
. com...
I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or alternately,is
there a way to override the photocell thingies? I don't have any small
children or animals I have to worry about and I'd just as soon not fool
with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim



  #3   Report Post  
CLSSM00X7
 
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Default Genie garage door opener problem

The photocell is just a make and break switch. Just wie by it. Eliminate the
cell and tie the wires coming in and out together and it should be fine.

candice

Send me a digital pic and I will tell you what is what


  #4   Report Post  
Doordoc
 
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Default Genie garage door opener problem

Jim Grunewald wrote in message .com...
I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or alternately,is
there a way to override the photocell thingies? I don't have any small
children or animals I have to worry about and I'd just as soon not fool
with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim


Jim

Since you already changed the photo-cells & the wire the problem could
be in the main logic board although it is possible the new photo-cells
are defective also. The openers w/ photo-cells made under UL-325 rules
require the photo-cells to be connected & working for the the door to
be closed properly. They can not be bypassed by connecting the wires
together. It is more than a make or break switch. One photo-cell is a
transmitter & one is a receiver & the board can tell electronically
whether they are working properly or not. It was UL's way of making
sure the photo-cells would be repaired when they quit operating.

Doordoc
www.DoorsAndOpeners.com
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Jim Grunewald
 
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Default Genie garage door opener problem

Thanks all for the replies. I was afraid that something more serious was
the problem. I'm sure my photocells are aimed correctly as this started
happening several weeks after I installed it. The flashing started
happening while the door was open - and had been open for some time.

I'll be calling Lowes and Ginie to see what my options are. Of course, if
anybody has any other suggestions, I'd love to hear them.

Again thanks for taking the time to reply.

Jim

On Sat, 30 Aug 2003 19:54:50 -0400, Jim Grunewald wrote:

I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or
alternately,is there a way to override the photocell thingies? I don't
have any small children or animals I have to worry about and I'd just as
soon not fool with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim



  #6   Report Post  
Frank K.
 
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Default Genie garage door opener problem

Recheck all of your wiring and connections. I had the same problem and found
that one of the wires at the control board terminals was not wrapped around
the screw tightly and was touching an adjacent screw.

Frank

"Jim Grunewald" wrote in message
. com...
I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or alternately,is
there a way to override the photocell thingies? I don't have any small
children or animals I have to worry about and I'd just as soon not fool
with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim



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Jim Grunewald
 
Posts: n/a
Default Genie garage door opener problem

Thanks, Frank. I'll check it out.

Jim

On Sun, 31 Aug 2003 15:39:39 -0400, Frank K. wrote:

Recheck all of your wiring and connections. I had the same problem and
found that one of the wires at the control board terminals was not
wrapped around the screw tightly and was touching an adjacent screw.

Frank

"Jim Grunewald" wrote in message
. com...
I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular
staples with the cushioned ones when I installed it, but I figured that
there must be some delayed action thing going on. Anyway, I replaced
the wires with 18 ga. bell wire, used the cushioned staples and I still
have the same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or
alternately,is there a way to override the photocell thingies? I don't
have any small children or animals I have to worry about and I'd just
as soon not fool with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim

  #8   Report Post  
Jim Grunewald
 
Posts: n/a
Default Genie garage door opener problem

I want to thank all those who gave me suggestions about my problem (see
below). I found the problem. Aparently, one of the photocells became
misaligned and when I straightened it, everything started working again.
I hadn't thought that could be the problem since I didn't remember ever
touching either one of them the day it stopped working. I think the next
thing I do will be to tape them together so they have to be aligned and
put them up with the motor and away from any other possible disturbances.
I hate those things!

Again, thanks and hopefully my experience will be valuable to somebody
else.

Jim

On Sat, 30 Aug 2003 19:54:50 -0400, Jim Grunewald wrote:

I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or
alternately,is there a way to override the photocell thingies? I don't
have any small children or animals I have to worry about and I'd just as
soon not fool with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim

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