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OT Computers making life easier



 
 
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  #1  
Old February 3rd 12, 12:27 AM posted to alt.home.repair
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Posts: 951
Default OT Computers making life easier

I have a prescription I have been waiting 2 hours to get filled. I am
in no rush for it, but checked at 1.5 hrs and at 2 hrs and it is not
ready.

Calling the pharmacy gets a voice menu that usually puts me to sleep
before I get to my option. It starts out with a message about getting
a flu shot and a couple of generic messages about store stuff even
before it gets to menu options. After having to repeat the menu
message both times, I get to the part where they ask if you want to
check and see if a prescription is ready. THAT ONE

It asks if you know your prescription number and if not enter your
phone number. I was just thinking...........Caller ID has been a
feature for many years. (Wiki says 1973 in US) Why not have your
computer check the number I am calling from and just tell me if any
prescriptions are ready or being processed from the number I am
calling from? I am sure there are times when this would not be the
right answer, but it is a pretty good assumption.

Their method may sell more flu shots, but it's sure not an efficient
way to handle prescriptions. (they can leave in the flu shot stuff)
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  #2  
Old February 3rd 12, 01:06 AM posted to alt.home.repair
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Posts: 5,991
Default OT Computers making life easier

On Thu, 02 Feb 2012 18:27:40 -0500, Metspitzer
wrote:

I have a prescription I have been waiting 2 hours to get filled. I am
in no rush for it, but checked at 1.5 hrs and at 2 hrs and it is not
ready.


Thanks for sharing.
  #3  
Old February 3rd 12, 03:05 AM posted to alt.home.repair
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Posts: 564
Default OT Computers making life easier

On Thu, 02 Feb 2012 18:27:40 -0500, Metspitzer
wrote:


Their method may sell more flu shots, but it's sure not an efficient
way to handle prescriptions. (they can leave in the flu shot stuff)


Those flu shots must be a huge money maker. I noticed several local
pharmacies that have put large signs all over their lawn, as many as 20
signs on one lawn, advertising these flu shots. Then after they make a
huge profit, you hear on tv that they "flu of the year" was not the one
the shots were made for..... Also to be noted is that some people get
ill from the shot.

I tend to wonder what long term side effects these shots havce too.

I got one once, got sick shortly after, and have refused to get them
ever since. It's just another scam money maker, courtesy of another
crooked company. If I'm gonna get the flu, I'll get it, and survive it
just like I have other times in the past. The flu is seldom fatal,
except for people who are already weak and sick. Of course the media
loves to blow up the truth abotu the flu, like they did in recent years
about the "swine flu". Later we found out that this flu never reached
the epidemic that was originally stated. Once again, these companies
inflate the truth to make a buck!!! When are Americans gonna wise up to
all these scare tactics that advertisers use these days?

As for the time to fill a prescription, I fully agree. How frikkin long
can it take to count out 50 pills (in the automatic pill counters they
use these days), put them into a pill bottle and apply a label? If
there was a hundred people waiting for prescriptions, I could understand
the delays, but most of the time I go to the store, there are at most 5
people waiting, and I have to sit there for an hour or more for a bottle
of 25 antibiotics. Worse yet, when it's a tube of ointment that comes
prepackaged, adn all they got to do is type my name on their computer
and stick on the label that was printed.

I've also tried the call in advance method. I call, tell them my doctor
called in a prescription, give my name, and ask them when it will be
ready. They tell me to come after 3pm. I arrive at 5pm, and still have
to wait a half hour for them to call my name while I sit in the waiting
area and am the only customer. Too bad we cant charge them for our time
on an hourly basis.....


  #4  
Old February 3rd 12, 04:04 AM posted to alt.home.repair
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Posts: 2,871
Default OT Computers making life easier

On Thu, 02 Feb 2012 20:05:51 -0600, wrote:

On Thu, 02 Feb 2012 18:27:40 -0500, Metspitzer
wrote:



As for the time to fill a prescription, I fully agree. How frikkin long
can it take to count out 50 pills (in the automatic pill counters they
use these days), put them into a pill bottle and apply a label? If
there was a hundred people waiting for prescriptions, I could understand
the delays, but most of the time I go to the store, there are at most 5
people waiting, and I have to sit there for an hour or more for a bottle
of 25 antibiotics. Worse yet, when it's a tube of ointment that comes
prepackaged, adn all they got to do is type my name on their computer
and stick on the label that was printed.

I've also tried the call in advance method. I call, tell them my doctor
called in a prescription, give my name, and ask them when it will be
ready. They tell me to come after 3pm. I arrive at 5pm, and still have
to wait a half hour for them to call my name while I sit in the waiting
area and am the only customer. Too bad we cant charge them for our time
on an hourly basis.....


You guys have to change pharmacies. I never wait for refills, even if
a new script is needed from the doctor. I use the web page to order
prescriptions, give them two days and they are ready when I get there.
Every time. Never more than one person ahead of me. On many generics,
they offer a three month supply for $10 maximum co-pay no matter what
your plan is.

On the rare times I have to take a script from the hospital, it is
done quickly and little wait.

Walk into a couple of pharmacies and observe if they have lines
waiting. If you find a good one, they will transfer all your scripts
for you..

The CVS across the street advertises 10 minutes.

  #5  
Old February 3rd 12, 04:14 AM posted to alt.home.repair
external usenet poster
 
Posts: 188
Default OT Computers making life easier

On 2/2/2012 3:27 PM, Metspitzer wrote:
I have a prescription I have been waiting 2 hours to get filled. I am
in no rush for it, but checked at 1.5 hrs and at 2 hrs and it is not
ready.

Calling the pharmacy gets a voice menu that usually puts me to sleep
before I get to my option. It starts out with a message about getting
a flu shot and a couple of generic messages about store stuff even
before it gets to menu options. After having to repeat the menu
message both times, I get to the part where they ask if you want to
check and see if a prescription is ready. THAT ONE

It asks if you know your prescription number and if not enter your
phone number. I was just thinking...........Caller ID has been a
feature for many years. (Wiki says 1973 in US) Why not have your
computer check the number I am calling from and just tell me if any
prescriptions are ready or being processed from the number I am
calling from? I am sure there are times when this would not be the
right answer, but it is a pretty good assumption.

Their method may sell more flu shots, but it's sure not an efficient
way to handle prescriptions. (they can leave in the flu shot stuff)

There are several reasons not to reference a caller-id number.
1. they are easily spoofed.

2. some phoned have no caller-id.

3. Phone numbers are reused after a year or so and some of those have
the previous owner's id.

4. when you call from a friends house and they also have a prescription
waiting.

other, I am sure.

Paul
  #6  
Old February 3rd 12, 04:39 AM posted to alt.home.repair
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Posts: 951
Default OT Computers making life easier

On Thu, 02 Feb 2012 19:14:39 -0800, Paul Drahn
wrote:

On 2/2/2012 3:27 PM, Metspitzer wrote:
I have a prescription I have been waiting 2 hours to get filled. I am
in no rush for it, but checked at 1.5 hrs and at 2 hrs and it is not
ready.

Calling the pharmacy gets a voice menu that usually puts me to sleep
before I get to my option. It starts out with a message about getting
a flu shot and a couple of generic messages about store stuff even
before it gets to menu options. After having to repeat the menu
message both times, I get to the part where they ask if you want to
check and see if a prescription is ready. THAT ONE

It asks if you know your prescription number and if not enter your
phone number. I was just thinking...........Caller ID has been a
feature for many years. (Wiki says 1973 in US) Why not have your
computer check the number I am calling from and just tell me if any
prescriptions are ready or being processed from the number I am
calling from? I am sure there are times when this would not be the
right answer, but it is a pretty good assumption.

Their method may sell more flu shots, but it's sure not an efficient
way to handle prescriptions. (they can leave in the flu shot stuff)

There are several reasons not to reference a caller-id number.
1. they are easily spoofed.

All the pharmacy requires is for you to enter a phone number to get
the information. There would be no reason to spoof anything.

2. some phoned have no caller-id.

Well then that wouldn't work, would it? Some people don't have
computers, but businesses still have web pages. (and they try to get
you to use them, because no one there wants to have to talk to you)

What about the people that don't have phones?

3. Phone numbers are reused after a year or so and some of those have
the previous owner's id.

Then the chance they would have a prescription ready or being
processed would be pretty low. Right?

You do know the doctor puts your current phone number on the
prescription. Right?

4. when you call from a friends house and they also have a prescription
waiting.

Then you tell them...........I am calling to see if my script is
ready, I will ask about yours too.

Paul


Thanks for playing.
  #7  
Old February 3rd 12, 06:54 AM posted to alt.home.repair
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Posts: 3,398
Default OT Computers making life easier



Metspitzer wrote:
have a prescription I have been waiting 2 hours to get filled. I am
in no rush for it, but checked at 1.5 hrs and at 2 hrs and it is not
ready.


Hmmm,
My refill is done by pharmacy at the university hospital here.
I just phone in which is answered by a warm body. State my name in full
and DOB, they know all the details about my refills. They either mail it
across town to me or deliver it by taxi. Senior get this free delivery
service. Takes 2 days or couple hours depending on situation.

  #8  
Old February 3rd 12, 08:03 AM posted to alt.home.repair
external usenet poster
 
Posts: 217
Default OT Computers making life easier

In article ,
wrote:

On Thu, 02 Feb 2012 18:27:40 -0500, Metspitzer
wrote:


Their method may sell more flu shots, but it's sure not an efficient
way to handle prescriptions. (they can leave in the flu shot stuff)


Those flu shots must be a huge money maker. I noticed several local
pharmacies that have put large signs all over their lawn, as many as 20
signs on one lawn, advertising these flu shots. Then after they make a
huge profit, you hear on tv that they "flu of the year" was not the one
the shots were made for..... Also to be noted is that some people get
ill from the shot.

I tend to wonder what long term side effects these shots havce too.

I got one once, got sick shortly after, and have refused to get them
ever since. It's just another scam money maker, courtesy of another
crooked company. If I'm gonna get the flu, I'll get it, and survive it
just like I have other times in the past. The flu is seldom fatal,
except for people who are already weak and sick. Of course the media
loves to blow up the truth abotu the flu, like they did in recent years
about the "swine flu". Later we found out that this flu never reached
the epidemic that was originally stated. Once again, these companies
inflate the truth to make a buck!!! When are Americans gonna wise up to
all these scare tactics that advertisers use these days?

As for the time to fill a prescription, I fully agree. How frikkin long
can it take to count out 50 pills (in the automatic pill counters they
use these days), put them into a pill bottle and apply a label? If
there was a hundred people waiting for prescriptions, I could understand
the delays, but most of the time I go to the store, there are at most 5
people waiting, and I have to sit there for an hour or more for a bottle
of 25 antibiotics. Worse yet, when it's a tube of ointment that comes
prepackaged, adn all they got to do is type my name on their computer
and stick on the label that was printed.

I've also tried the call in advance method. I call, tell them my doctor
called in a prescription, give my name, and ask them when it will be
ready. They tell me to come after 3pm. I arrive at 5pm, and still have
to wait a half hour for them to call my name while I sit in the waiting
area and am the only customer. Too bad we cant charge them for our time
on an hourly basis.....


A friend works at a local 'region wide chain' drug store... she was
saying the pharmacy is under orders not to fill prescriptions quickly.

These standard 'delays' are used as a marketing tool to encourage
customer 'grazing' throughout the rest of store... thus significantly
boosting the overall bottom line.

Since learning this, I refuse to make ancillary purchases when stuck in
that situation.

Erik
  #9  
Old February 3rd 12, 09:01 AM posted to alt.home.repair
external usenet poster
 
Posts: 564
Default OT Computers making life easier

On Thu, 02 Feb 2012 23:03:36 -0800, Erik wrote:

A friend works at a local 'region wide chain' drug store... she was
saying the pharmacy is under orders not to fill prescriptions quickly.

These standard 'delays' are used as a marketing tool to encourage
customer 'grazing' throughout the rest of store... thus significantly
boosting the overall bottom line.

Since learning this, I refuse to make ancillary purchases when stuck in
that situation.

Erik


I always suspected this.

The products at my local pharmacy are either medical supplies, junk
food, or trinkets that only women would be interested in. If I'm told
to wait, I ask how long it will be, then I go to the hardware store
which is right next door, and do my 'grazing' over there, or just talk
to the guys who work there if they're not busy.

Another thing I do is drop off my prescription and go take care of my
other errands. Get gas, do some grocery shopping, buy an auto part, get
a few burgers at the fast food rest. and other things. My time is
valuable, and staring at the wall, or reading the really boring health
related magazines at the pharmacy will really get on my nerves.

Of course the best solution is to just call them in advance and at least
that cuts the wait time in half.
  #10  
Old February 3rd 12, 11:06 AM posted to alt.home.repair
external usenet poster
 
Posts: 640
Default OT Computers making life easier

On Thu, 02 Feb 2012 18:27:40 -0500, Metspitzer
wrote:

I have a prescription I have been waiting 2 hours to get filled. I am
in no rush for it, but checked at 1.5 hrs and at 2 hrs and it is not
ready.

Calling the pharmacy gets a voice menu that usually puts me to sleep
before I get to my option. It starts out with a message about getting
a flu shot and a couple of generic messages about store stuff even
before it gets to menu options. After having to repeat the menu
message both times, I get to the part where they ask if you want to
check and see if a prescription is ready. THAT ONE


When I write down a phone number, I modify it later with the menu
option I want, or the string of numbers. Sometimes I can push that
key in the middle of the messages, so I dont' have to listen to them.

I renewed a prescription on the phone and ended up with the child
proof cap. The recording didnt' ask about that. . Fortunately, I
save my old bottles etc.

It asks if you know your prescription number and if not enter your
phone number. I was just thinking...........Caller ID has been a
feature for many years. (Wiki says 1973 in US) Why not have your
computer check the number I am calling from and just tell me if any
prescriptions are ready or being processed from the number I am
calling from? I am sure there are times when this would not be the
right answer, but it is a pretty good assumption.

Their method may sell more flu shots, but it's sure not an efficient
way to handle prescriptions. (they can leave in the flu shot stuff)


Doesn't it have to be cold before you need a flu shot? I"m waiting
until it's cold. 7
 




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