When I saw the Maytag commercial many years - two service men are so
bored because they have nothing to do, I gave my consent from heart.
The quality of Maytag washer and dryer are just great. Period. I bought
my first pair in 1990 and they ran for 14 years without ANY problem. I
retired them in 2005 because the dryer started making noise so loud
that we think it is time to get a new one. The washer was still good
but we don't think it would run much longer than the dryer. I know
many people used their Maytag appliances for more than 20 years. I was
really impressed with their quality.

I bought my second pair of Maytag washer and dryer in June, 2004. Boy,
the quality is so pitiful. On the first day, the noise level of the
dryer is similar to my first dryer after 10 years. The washer works
fine except with some minor shakes that the first dryer never had.
Since I didn't buy the top line - Neptune, I think this is normal for
what I paid for.

Before the first anniversary of these two appliances, the washer shook
so much that I scheduled a Maytag service for examination. However, due
to a schedule conflict and the washer still works fine except shaking,
I cancelled the appointment. It turned out to be a costly mistake.

The washer continues to shake and only get worse. It started chaning
position after each use. I looked up Maytag web site to see if there is
any help. I found two FAQ that describe exactly what I am experiencing:

Why does my washer shake and vibrate?
Why is my washer shaking/moving across the floor?

Clearly I am not alone. The web site suggested the problem is caused by
imbalanced load. But I did a test by running the washer without any
load, the washer still shook and moved. Last week, the washer span 90
degrees and pulled the drain hose out from the drain pipe and spilled
water all over the laundry room.

I called Maytag and asked them if the problem can be covered by
warranty which expired in June, 2005. I pointed out the problem exists
before warranty expires and it is actually a very common problem to
many customers. They said no and would make no concession. I asked if
there is anything they can do to make an unsatisfactory customer happy,
they said there is NOTHING they can do.

I asked a local Maytag service person to look at the problem and he
said some parts need to be replaced. Fortunately the parts are still
covered under warranty. But the labor would cost me $220. I paid $420
for the washer just 18 months ago. I called Maytag again and they still
refused to cover a penny of the repair.

Here is my advice to readers:
1) Think twice before buying Maytag washer and dryer. I am told
Whirlpool is making better washer and dryer now. The good quality days
of Maytag is over.
2) Buy extended warranty. Two service people I talked to made the same
suggestion.
3) If there is any issue, no matter how minor it is, have the service
staff examine it before the warranty expires.

I don't understand why the quality of Maytag becomes so pitiful. The
confidence I have on Maytag for 14 years was completely wiped out in 14
months. Sigh!

"consumer" wrote in message
oups.com...
When I saw the Maytag commercial many years - two service men are so
bored because they have nothing to do, I gave my consent from heart.
The quality of Maytag washer and dryer are just great. Period. I bought
my first pair in 1990 and they ran for 14 years without ANY problem. I
retired them in 2005 because the dryer started making noise so loud
that we think it is time to get a new one. The washer was still good
but we don't think it would run much longer than the dryer. I know
many people used their Maytag appliances for more than 20 years. I was
really impressed with their quality.

I bought my second pair of Maytag washer and dryer in June, 2004. Boy,
the quality is so pitiful. On the first day, the noise level of the
dryer is similar to my first dryer after 10 years. The washer works
fine except with some minor shakes that the first dryer never had.
Since I didn't buy the top line - Neptune, I think this is normal for
what I paid for.

Before the first anniversary of these two appliances, the washer shook
so much that I scheduled a Maytag service for examination. However, due
to a schedule conflict and the washer still works fine except shaking,
I cancelled the appointment. It turned out to be a costly mistake.

The washer continues to shake and only get worse. It started chaning
position after each use. I looked up Maytag web site to see if there is
any help. I found two FAQ that describe exactly what I am experiencing:

Why does my washer shake and vibrate?
Why is my washer shaking/moving across the floor?

Clearly I am not alone. The web site suggested the problem is caused by
imbalanced load. But I did a test by running the washer without any
load, the washer still shook and moved. Last week, the washer span 90
degrees and pulled the drain hose out from the drain pipe and spilled
water all over the laundry room.

I called Maytag and asked them if the problem can be covered by
warranty which expired in June, 2005. I pointed out the problem exists
before warranty expires and it is actually a very common problem to
many customers. They said no and would make no concession. I asked if
there is anything they can do to make an unsatisfactory customer happy,
they said there is NOTHING they can do.

I asked a local Maytag service person to look at the problem and he
said some parts need to be replaced. Fortunately the parts are still
covered under warranty. But the labor would cost me $220. I paid $420
for the washer just 18 months ago. I called Maytag again and they still
refused to cover a penny of the repair.

Here is my advice to readers:
1) Think twice before buying Maytag washer and dryer. I am told
Whirlpool is making better washer and dryer now. The good quality days
of Maytag is over.
2) Buy extended warranty. Two service people I talked to made the same
suggestion.
3) If there is any issue, no matter how minor it is, have the service
staff examine it before the warranty expires.

I don't understand why the quality of Maytag becomes so pitiful. The
confidence I have on Maytag for 14 years was completely wiped out in 14
months. Sigh!

Thats interesting you have had those problems with your set of Maytag
machines.
I too have owned their products since the 60's. I moved in 2004 to a new
place, gave away the old machines (left them behind) and purchased a set
from "Home Depot".
While they have the name "Admiral" on them they are MFG'D by Maytag. They
are the bottom of the line units costing below $400 each.
In the year I have owned them now, we have had ZERO trouble with them, they
do the job well.
I do however agree with you on the unbalance problem, they dont handle it as
well as the older machines did. My old Maytag would deal with it better,
then stop and buzz if it got out of hand. The new machine wont stop or buzz,
but rather thrash around the entire cycle.
Other than that, they have been a good investment.

The quality of Maytag washer and dryer are just great. Period. I
bought
my first pair in 1990 and they ran for 14 years without ANY problem.

Reliability is a statistical issue and you can't draw any conclusions
from your one experience, or from a handful of people you know. In the
past, many Maytag products have shown poor reliability in Consumer
Reports annual surveys, a fact I noted with interest due to the
conflict with Maytag's marketing propaganda. I believe there has been
some recent improvement. Still Consumer Reports shows that some Maytag
products are still among the most error prone.

I had the same problems with my Maytag washer - I thought it was level and
seated properly on my tile floor - when I actually put a level on the
machine, it was off, just a bit - I balanced the machine (shims, adjustments
to the legs, etc.) using a level, and now it doesn't dance any more - but
the noise is STILL terrible - much louder than I'd expect - on some of the
wash cycles, it sounds like it's handling a bag of rocks, and it sounds like
the bag broke! When it was still in warranty, I had a warranty repair guy
come out - he listened and said that it was working as it should - "they all
make that noise".

Different machine (and different price point), but I was amazed at my
sister's Bosch diswasher - literally, we had to open the door to see if it
was running - with my ear on the machine, I couldn't tell!

My matching Maytag (electric) dryer seems fine.


wrote in message
oups.com...
The quality of Maytag washer and dryer are just great. Period. I
bought
my first pair in 1990 and they ran for 14 years without ANY problem.

Reliability is a statistical issue and you can't draw any conclusions
from your one experience, or from a handful of people you know. In the
past, many Maytag products have shown poor reliability in Consumer
Reports annual surveys, a fact I noted with interest due to the
conflict with Maytag's marketing propaganda. I believe there has been
some recent improvement. Still Consumer Reports shows that some Maytag
products are still among the most error prone.

"consumer" wrote in message
oups.com...
When I saw the Maytag commercial many years - two service men are so
bored because they have nothing to do, I gave my consent from heart.
The quality of Maytag washer and dryer are just great. Period. I bought
my first pair in 1990 and they ran for 14 years without ANY problem. I
retired them in 2005 because the dryer started making noise so loud
that we think it is time to get a new one. The washer was still good
but we don't think it would run much longer than the dryer. I know
many people used their Maytag appliances for more than 20 years. I was
really impressed with their quality.

I bought my second pair of Maytag washer and dryer in June, 2004. Boy,
the quality is so pitiful. On the first day, the noise level of the
dryer is similar to my first dryer after 10 years. The washer works
fine except with some minor shakes that the first dryer never had.
Since I didn't buy the top line - Neptune, I think this is normal for
what I paid for.

Before the first anniversary of these two appliances, the washer shook
so much that I scheduled a Maytag service for examination. However, due
to a schedule conflict and the washer still works fine except shaking,
I cancelled the appointment. It turned out to be a costly mistake.

The washer continues to shake and only get worse. It started chaning
position after each use. I looked up Maytag web site to see if there is
any help. I found two FAQ that describe exactly what I am experiencing:

Why does my washer shake and vibrate?
Why is my washer shaking/moving across the floor?

Clearly I am not alone. The web site suggested the problem is caused by
imbalanced load. But I did a test by running the washer without any
load, the washer still shook and moved. Last week, the washer span 90
degrees and pulled the drain hose out from the drain pipe and spilled
water all over the laundry room.

I called Maytag and asked them if the problem can be covered by
warranty which expired in June, 2005. I pointed out the problem exists
before warranty expires and it is actually a very common problem to
many customers. They said no and would make no concession. I asked if
there is anything they can do to make an unsatisfactory customer happy,
they said there is NOTHING they can do.

I asked a local Maytag service person to look at the problem and he
said some parts need to be replaced. Fortunately the parts are still
covered under warranty. But the labor would cost me $220. I paid $420
for the washer just 18 months ago. I called Maytag again and they still
refused to cover a penny of the repair.

Here is my advice to readers:
1) Think twice before buying Maytag washer and dryer. I am told
Whirlpool is making better washer and dryer now. The good quality days
of Maytag is over.
2) Buy extended warranty. Two service people I talked to made the same
suggestion.
3) If there is any issue, no matter how minor it is, have the service
staff examine it before the warranty expires.

I don't understand why the quality of Maytag becomes so pitiful. The
confidence I have on Maytag for 14 years was completely wiped out in 14
months. Sigh!



No comment on Maytag but #2. A really good deal is to maintain your home
warranty after you buy the house. They often cost less than an extended
warranty for any one appliance and it protects your entire home and all
appliances in it even the old ones. Making a claim is also easier as all
you do is make a call and pay a small deductable. These warranties can be
extended yearly and indefinately.

"PipeDown" wrote in message
k.net...

No comment on Maytag but #2. A really good deal is to maintain your home
warranty after you buy the house. They often cost less than an extended
warranty for any one appliance and it protects your entire home and all
appliances in it even the old ones. Making a claim is also easier as all
you do is make a call and pay a small deductable. These warranties can be
extended yearly and indefinately.

Do they really pay out that easily? There must be a million and one
loopholes -- or do they actually pay out to the point of replacing
appliances that have legitimately worn out or reached the end of their
service life? And if they do, have you put more money into the plan than
you've actually gotten out of it?

We have the service plan from the local gas company -- covers hot water
heater, dryer, furnace, stove and we added the central AC as an add-on.

We got our burners all rebuilt on the stove -- but getting parts took 3
months. Two dryer repairs, a new heating element and the drum unit "skid
pads" replaced. The water heater got "red tagged" -- they wouldn't replace
it, but would give us 10% towards a new one.

Up to this point we're at best break even and more than likely 25% in the
hole. I'm holding on until the spring (AC needs work then, and repair plan
customers get priority response for furnace problems in the winter) and then
dropping it in favor of just dumping $50 a month into savings. I figure for
$600 a year I can replace all my appliances every 7 years or at least pay
for repairs if they become necessary.

On Tue, 06 Dec 2005 23:42:51 GMT, "PipeDown"
wrote:

No comment on Maytag but #2. A really good deal is to maintain your home
warranty after you buy the house. They often cost less than an extended
warranty for any one appliance and it protects your entire home and all
appliances in it even the old ones. Making a claim is also easier as all
you do is make a call and pay a small deductable. These warranties can be
extended yearly and indefinately.

I totally disagree with this advice. My experience with a home
warranty was that I never used it because the deductible was $90
alone, I couldn't pick my contractor, and the warranty had so many
exclusions as to be unusable. Save the money you'd normally put
toward a home warranty ($400 a year?), and you'll have the funds to
cover repairs.

I think home warranties are a *HUGE* ripoff.

"Mortimer Schnurd" wrote in message
et...
I too have owned their products since the 60's. I moved in 2004 to a new
place, gave away the old machines (left them behind) and purchased a set
from "Home Depot".
While they have the name "Admiral" on them they are MFG'D by Maytag.

Actually, they are made by "Admiral", a division of Magic Chef, which is a
division of Maytag. People wouldn't buy an "Admiral" until the salespeople
started telling customers that they were actually made by Maytag. And the
last I heard, end of October, Maytag was being bought by Whirlpool but since
I've been on vacation for 6 weeks and avoiding serious news, I don't know if
that deal went through.

Tom.

"KLS" wrote in message
...
On Tue, 06 Dec 2005 23:42:51 GMT, "PipeDown"
wrote:

No comment on Maytag but #2. A really good deal is to maintain your home
warranty after you buy the house. They often cost less than an extended
warranty for any one appliance and it protects your entire home and all
appliances in it even the old ones. Making a claim is also easier as all
you do is make a call and pay a small deductable. These warranties can be
extended yearly and indefinately.

I totally disagree with this advice. My experience with a home
warranty was that I never used it because the deductible was $90
alone, I couldn't pick my contractor, and the warranty had so many
exclusions as to be unusable. Save the money you'd normally put
toward a home warranty ($400 a year?), and you'll have the funds to
cover repairs.

I think home warranties are a *HUGE* ripoff.

The service people will always advise an extended warranty because they make
a commission selling them. I know, I used to sell them. The company also
makes a profit on them so if you never buy an extended warranty or service
contract on anything during your entire lifetime, you are insuring yourself
and will realize the profit thereon instead of giving the profit to someone
else. Of course, this means being able to save ahead for an occasional large
repair job. If you choose to let a service person be your savings account,
it'll cost you more.

Bob

Like many modern American businesses,

They'll squeeze every cent out of the product.
Ignore the customers
Burn up their "good will" and reputation
Run the business into the ground
then blame foreign competition.


rj

On Wed, 07 Dec 2005 02:44:42 GMT, "Tom"
wrote:


"Mortimer Schnurd" wrote in message
. net...
I too have owned their products since the 60's. I moved in 2004 to a new
place, gave away the old machines (left them behind) and purchased a set
from "Home Depot".
While they have the name "Admiral" on them they are MFG'D by Maytag.

Actually, they are made by "Admiral", a division of Magic Chef, which is a
division of Maytag. People wouldn't buy an "Admiral" until the salespeople
started telling customers that they were actually made by Maytag. And the
last I heard, end of October, Maytag was being bought by Whirlpool but since
I've been on vacation for 6 weeks and avoiding serious news, I don't know if
that deal went through.

Tom.

from
http://www.forbes.com/prnewswire/fee...CG_CGF010.html

excerpts
[On August 22, 2005, Maytag and Whirlpool signed a definitive merger
agreement in which Whirlpool will acquire all outstanding shares of
Maytag in a cash and stock merger. A preliminary prospectus/proxy
statement has been filed with the Securities and Exchange Commission
(SEC) and both parties are working closely with the Antitrust Division
of the U. S. Department of Justice in its ongoing review of the
proposed merger. Maytag and Whirlpool continue to expect the
transaction to close as early as the first quarter of 2006, following
approval from Maytag stockholders and regulatory clearance.

The Maytag Board of Directors has scheduled a special meeting of
stockholders for December 16, 2005, to consider and vote on the
adoption of the merger agreement. Stockholders of record of Maytag as
of November 2, 2005, will be entitled to vote on the transaction.

Nine-Month Performance Maytag's net sales in the first nine months of
2005 were $3.66 billion, up 2.9 percent from net sales of $3.56
billion in the first nine months of 2004. Operating income was $43.2
million, down 7.4 percent from $46.6 million reported in the same
year-earlier period. Last year, operating income was negatively
impacted by an $18.5 million charge for front-load washer litigation
and nearly $55 million of restructuring and related charges, compared
to about $11 million in the current year.

Reported net loss for the first nine months of 2005 was $7.0 million,
or 9 cents per share. In the first nine months of 2004, Maytag
reported net income of $5.1 million, or 6 cents per share. Diluted
earnings (loss) per share for the first nine months of 2005 and 2004
included the following items: ]

--------------------------------------------------------------
Maytag and Whirlpool continue to expect the transaction to close as
early as the first quarter of 2006, following approval from
Maytag stockholders and regulatory clearance.

I thought the merger was an already done deal. Back in August Haier
of China made a bid and Whirlpool stepped in to block the deal. Haier
withdrew. Given that Wirlpool has its own line of laundry appliances
its hard to see how W will spend serious money to improve Maytag's
product lines, especially when Maytag had been losing money for years,
thus its sale. Elsewhere Wirlpool had stated that they will
consolidate production facilities, aka close factories, to realise
efficiencies. I have a feeling that the Maytag line will eventually
disappear altogether within three years.

"PaPaPeng" wrote in message
...
--------------------------------------------------------------
Maytag and Whirlpool continue to expect the transaction to close as
early as the first quarter of 2006, following approval from
Maytag stockholders and regulatory clearance.

I thought the merger was an already done deal. Back in August Haier
of China made a bid and Whirlpool stepped in to block the deal. Haier
withdrew. Given that Wirlpool has its own line of laundry appliances
its hard to see how W will spend serious money to improve Maytag's
product lines, especially when Maytag had been losing money for years,
thus its sale. Elsewhere Wirlpool had stated that they will
consolidate production facilities, aka close factories, to realise
efficiencies. I have a feeling that the Maytag line will eventually
disappear altogether within three years.


Thanks for the update,

Tom.

Because Maytag is no more! It is just a label and they are trading off
its former glory.
The Free Traitors are using the Venture Capitalists methods of stripping
everything, including quality and service, out of products to gain
maximum profits before the Brand collapses. Then they buy out or acquire
the next hot Brand and repeat.

consumer wrote:

I don't understand why the quality of Maytag becomes so pitiful. The
confidence I have on Maytag for 14 years was completely wiped out in 14
months. Sigh!

It's a race to the bottom in terms of consumer appliances. I wonder how
LG quality is.

If you want top quality appliances, buy commercial machines, but be
prepared to pay a lot, and they aren't sold at regular appliance stores
or department stores you have to go to a distributor that sells to
laundromats (they'll sell to anyone).

The commercial machines are much better constructed than consumer
machines, and used in a residential environment they will last about
forever. But the warranty is basically non-existent (no labor warranty)
because laundromat owners generally fix their own machines. Also, these
are usually no-frills machines, with a water temperature selection, and
an agitation selection (normal/permanent press/gentle), no gazillion
combinations of wash cycles. The dryers let you select temperature and
that's it, even the time is not really selectable (a certain amount of
time per button press).

Howard Beale wrote:
"PipeDown" wrote in message
k.net...

No comment on Maytag but #2. A really good deal is to maintain your home
warranty after you buy the house. They often cost less than an extended
warranty for any one appliance and it protects your entire home and all
appliances in it even the old ones. Making a claim is also easier as all
you do is make a call and pay a small deductable. These warranties can be
extended yearly and indefinately.

Do they really pay out that easily?

Yes and no. They contract with repair companies will basically do the
minimum required to get the appliance working again, and "working"
doesn't include problems like dryer drums squeaking. Often the repair
company will try to sell you more than the minimum service required.

For many items in a home, the repair company will insist that any
problem you have was there when you bought the house. We ran into this
with a plumbing problem.

"SMS" wrote in message
...

Yes and no. They contract with repair companies will basically do the
minimum required to get the appliance working again, and "working" doesn't
include problems like dryer drums squeaking. Often the repair company will
try to sell you more than the minimum service required.

For many items in a home, the repair company will insist that any problem
you have was there when you bought the house. We ran into this with a
plumbing problem.

Coincidentally, my bother-in-law got a 1 year warranty thrown in when he
bought his townhouse, and his hot water heater just died.

It's costing him $100 for the deductable and $40 for disposal of the old
unit Since he didn't pay for the warranty itself, he's making out pretty
well.

Especially since the furnace was replaced prior to the installation of the
hot water heater, and whoever installed the furnace didn't believe the hot
water heater would ever need to be replaced -- there's some odd lifting and
quite a bit of pipe cutting and re-soldering involved in just getting the
unit into the mechanical closet.

Their 3 rack dishwasher sucks too. I tossed it into the dump after 4
failures in 2 years.

Art wrote:
Their 3 rack dishwasher sucks too. I tossed it into the dump after 4
failures in 2 years.

I have a Maytag Dishwasher, MDB9100, and it's been fine for about six
years, other than the racks beginning to rust out. I performed surgery
with some heat shrink tubing and some wire cutters.

We reported racks rusting on same model about 5 years old and they
sent replacements gratis.

On Thu, 08 Dec 2005 10:46:22 -0800, SMS
wrote:

Art wrote:
Their 3 rack dishwasher sucks too. I tossed it into the dump after 4
failures in 2 years.

I have a Maytag Dishwasher, MDB9100, and it's been fine for about six
years, other than the racks beginning to rust out. I performed surgery
with some heat shrink tubing and some wire cutters.

Their 2 rack dishwashers seem to have fewer problems.



"SMS" wrote in message
...
Art wrote:
Their 3 rack dishwasher sucks too. I tossed it into the dump after 4
failures in 2 years.

I have a Maytag Dishwasher, MDB9100, and it's been fine for about six
years, other than the racks beginning to rust out. I performed surgery
with some heat shrink tubing and some wire cutters.

We live in a time where we buy more and enjoy it less. It is a fact of
a very competitive world. Price trumps quality in today's marketplace
(excludes cars). My mother's 31 year old Kenmore Washer and Dryer was
just replaced. I told her she might get 10 years out of the replaced
units, if she is lucky.

I'm dealing with Maytag repair on a washing machine. My appliance
repair guy came the day after I called, checked the machine and said
the transmission was shot, that it was probably under warranty and that
I should call Maytag.

Maytag sent a guy a week after I called. He checked, it was the
transmission, it was under warranty (not labor), had to order a part,
collected the check for the flat rate labor and left.

A week later another Maytag man shows up with the part, and no warning
that he's coming (I'm out), checks the machine and says there's nothing
wrong with it. Believe me, there's something wrong with it! The guy
_refused_ to repair the machine with the part that was ordered by the
other Maytag guy.

Even after it was pointed out that his company had diagnosed the
problem, ordered the part, and been paid, he still refused. When I
returned home, I found that he had put (I am not exaggerating) two
T-shirts and one pair of pants in a machine on the biggest load
setting. What load? The machine was spinning water. Of course a
transmission doesn't work hard when there's no load. Sheesh.

It seems the acquisition and litigation have caused quality and service
problems as well as financial difficulties. It's a shame - they used
to have such long-lasting, trouble-free machines.

R