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Bosch Nexxt is tearing my house down!
I bought a Nexxt Washing machine for my new house. When I ran the
first load, I thought that a MED-FLIGHT chopper was landing on our roof. We moved in 4 months ago, and I swear that it is tearing my house down. The vibrations created during the spin cycle disintegrated the hard rubber caps off of the washer's feet, chewed holes in the flooring and now seems to be shaking the house so badly that I can see the drywall mud cracking on the corner beads. So a month ago, I got out the manual, ordered new feet, and decided that I needed to get some 3/4 inch plywood and screw it into the joists supporting the washer. Not a pretty fix, but I was being practical. I leveled it again just to be certain and IT IS STILL SHAKING LIKE CRAZY. I'm having a terrible case of buyers remorse for this very expensive appliance. I have three boys and plenty of laundry every day. I'm constantly pulling out my spirit level and trying to adjust the feet. I really don't think that is the problem. But I'm tired of feeling helpless. I got it at LOWE's and they really don't want to be bothered with me (and they installed it too). I think front loaders should only be bought for concrete floor applications unfortunatly. Does anyone have any clue as to how I go about remedying this problem? I'm ready to chuck it for an el-cheapo! Monica |
#2
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Monica wrote:
I bought a Nexxt Washing machine for my new house. When I ran the first load, I thought that a MED-FLIGHT chopper was landing on our roof. We moved in 4 months ago, and I swear that it is tearing my house down. The vibrations created during the spin cycle disintegrated the hard rubber caps off of the washer's feet, chewed holes in the flooring and now seems to be shaking the house so badly that I can see the drywall mud cracking on the corner beads. So a month ago, I got out the manual, ordered new feet, and decided that I needed to get some 3/4 inch plywood and screw it into the joists supporting the washer. Not a pretty fix, but I was being practical. I leveled it again just to be certain and IT IS STILL SHAKING LIKE CRAZY. I'm having a terrible case of buyers remorse for this very expensive appliance. I have three boys and plenty of laundry every day. I'm constantly pulling out my spirit level and trying to adjust the feet. I really don't think that is the problem. But I'm tired of feeling helpless. I got it at LOWE's and they really don't want to be bothered with me (and they installed it too). I think front loaders should only be bought for concrete floor applications unfortunatly. Does anyone have any clue as to how I go about remedying this problem? I'm ready to chuck it for an el-cheapo! Monica Forget the retailer, call for service under the manufacturer's warranty. They get a lot of calls about vibration and may make you go through some levelling song-and-dance before sending a tech out, so persevere. Be prepared to demonstrate the problem for the tech. Maybe it's a combination of installation problems but my guess is something's wrong inside the unit. Chip C Toronto |
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