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On Fri, 3 Jun 2005 20:59:30 -0400, "Pop"
wrote:


"Stubby" wrote
in
message ...
Eons ago one of the big selling points by Sears was
they guaranteed that repair parts would be
available.
But I tried to get upper and lower blade saddles
for
my grass catcher and both the web site and the
local
part outlet say "no longer available". Don't buy
Sears!


Welllll, now, how old was this unit? I ran into the
same situation on my belt sander: gee, it was almost
new, too, bought in 1979! I finally had to fabricate
my own part for it.

What really ****es me off is Sears refusal to name
the original manufacturer so
you can try to track parts through them.
It's against their policy.


Hmm, that's not my experience. Try calling the repair
parts dept at a different store and see what they'll
tell you. Or try their weekend hours when a different
person is likely to man the phone lines. I've always
had decent luck chatting with the parts guys. Some
know, some don't, but I always eventually get my info
as long as I'm patient.
It's possible the people you talked to just didn't
know, either. Nowadays, it's pretty easy to tell, but
it wasn't always that way.

Pop