"Sparky" wrote in message
...

I'm the unfortunate owner of a Sharp R-653M microwave oven which cost me
80
quid.

Last year I switched it off for two weeks to go on holiday,and when I got
back home and switched it on again,the LCD display didn't work correctly,
though the machine did function if you pressed the right buttons and
ignored
the jumbled up display. The machine was 15 months old at the time, and
after
complaining to Sharp UK I eventually managed to wring a free repair out of
them. The repair took six weeks as the repairer said that there was a
shortage of the displaysas Sharp had been having problems with them and
was
unofficially extending the guarantee period to 18 monhs or so.

I've just got back from this years two week holiday, and guess what - the
bloody LCD display has packed up again! What is it with these displays
that
they fail while they're not actually switched on!!!

I think this *MUST* be a design fault, and I don't want Sharp to get away
with it, so before I complain to them yet again, does anyone have any info
I
can use as ammo?



Hello, Hello.

My wife tells me that she had a call today (Thursday) from a Sharp Customer
Services guy who really sounded as though he wants to help, which is poles
apart from their initial stance first time around.

Maybe they do have something to hide regarding the reliability of these LCD
displays?

A phone call later today should reveal all.