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jeff
 
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Default Kenmore Dishwasher - Troubleshoot?

(tippybob) wrote in message . com...
(tippybob) wrote in message om...
I have a Kenmore Elite dishwasher, about 2-1/2 years old. It recently
stopped working; some of the leds on the control panel blink on and
off, but I can't select a cycle or get any action by pressing the
start button. The Sears technician was here today and after seeing
the symptoms informed me that I need a new control panel and computer
module. The total cost for repairs will be over $400.00, and I had to
pay a $70 service call fee just to get the estimate. The dishwasher
had a 2-year warranty on the electronics, and is certainly not worth
repairing at that price. Anyway, before I send this unit to the junk
pile, I would like to see if there is anything I can check myself. I
am handy with tools and a voltmeter, and would like any suggestions as
to what I might be able to check myself. Is there a separate power
supply for the electronics, or anything else that might be simple to
check and/or repair? Thanks in advance for any and all suggestions.

Bob



Thanks to everyone who replied. Looks unlikely that it might be a
simple (cheap!) repair, so I am going to get a new dishwasher. Yes,
the salesman had told me that there is a 5-year warranty on the
electronics, but the booklet that came with the dishwasher said that
there is only a 2-yr warranty, so Sears will not cover the repairs. I
did call Sears and register a complaint, but they aren't willing to
make any exceptions to their policies.

Apparently Sears now first sends an "estimator" on each repair. The
man who came to my house spent only 3 or 4 minutes and then gave me an
estimate of over $400 for a repair. He obviously wasn't equipped to
do any repairs himself - he just goes around from house to house
collecting $70 a pop just like he did from me. People who want to
proceed with a repair then schedule a real technician to visit (no
credit given for the cost of the estimator's visit). I guess now most
home appliances are designed to be thrown away rather than repaired,
just like home electronics.


Thankx for the update!!

Good luck with Sears

jeff.

Appliance Repair Aid
http://www.applianceaid.com/