I had a problem with static with my dyson dco4 and emailed their
customer support and they sent a part free by return post. So far I
find their support ace.

Try it

Its a deluxe domestic appliance, let the experts deal with it. If you
have a Ford you fix it, if you have a toyota they fix it, (properly
with high quality parts an thorough labour).

Phil of Whittlesey Peterborough England