Thanks Steve. I believe it is a 1990 model. They only have 1999 and
newer manuals on their site. Their customer service line is
useless--in several calls I have not gotten through to a human. On
their site they say call the local retailer, and the local retailer
says call Watkins Manufacturing. Every time I leave another message on
their customer service line requesting the manual I get more frustrated
with them and more likely to tell friends the company has issues.

I can't get to the power jumper because the box is very hard to access.
I'd have to spend a full day unhooking it and hooking it back up to
fine out which wire goes where.

Hot Spring said that it didn't make sense to get a service person here
because they don't do electrical. Thus far I'd give Hot Spring a "0"
for customer service.

Steve Barker LT wrote:
OK, how old is older? the owners manuals are available here.
http://www.hotspring.com/Hot_Tub_Cus...er_manual.html